We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team. Are you passionate about providing exceptional IT support and ensuring smooth operations within a dynamic environment?Join our team at Capital.com as an IT Support Specialist, where you'll play a crucial role in managing user requests and maintaining our IT infrastructure. From preparing user equipment to administering internal services, you'll be at the forefront of ensuring seamless technical operations. If you thrive in a fast-paced environment and have a knack for troubleshooting technical issues, we want to hear from you!Responsibilities:Receiving and handling user requests in the scope of IT supportPreparation of user equipment, diagnostics of the technical condition of the equipment before sending it for repairCreating user instructions and keeping them up to dateAccess granting to internal services/applicationsAdministration of the corporate messenger and mail systemKeeping and maintaining IT Assets inventoryAsistance in device managementRequirements:Strong interpersonal skillsConfident knowledge of the PC hardware, software and various OSResponsible attitude to assigned tasks, attentivenessPractical experience in managing global corporate IT systems (Google workspace, Mobile device management solutions - like Manage Engine, Identity providers - like Okta)Excellent problem-solving skills and ability to diagnose and resolve technical issuesStrong communication skills, both written and verbalExperience in a self-driven role within a technology-focused organizationWIll be as advantage:Knowledge of networking concepts (LAN/WAN, DHCP, DNS, etc.)Understanding of ITILExperience with Jira/ConfluenceProficiency in Mobile Device Management (MDM) and identity providers like OktaWhat you get in return:Performance ReviewHybrid working model22 days paid annual leaveFlex-bens platform with 180 BGN budget per monthVolunteering Programme WorkationBe a key player at the forefront of the digital assets movement, propelling your career to new heights!Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.Apply for this job