We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team. We are seeking a motivated and enthusiastic Senior Atlassian System Administrator. The ideal candidate will be responsible for providing technical assistance, customer support, and administrative duties for Atlassian product users.Responsibilities:Manage user accounts, roles, and permissions. Ensure that users have the appropriate level of access to Jira projects and issues / Confluence spaces and pages.Troubleshoot issues and provide technical support to users.Gather requirements, investigate potential solutions, analyze impact, and act as responsible person in implementation of Atlassian solutions.Supervise, design and maintain JIRA Projects with customized configurationMonitor and handle user requests on Atlassian products within internal policiesCompose internal documentation with oversight from team members that reflects processes and system configuration, keep it up to date.Review upgrades, identify bug fixes, and evaluate new features applicable to Atlassian environment. Plan and execute upgrades, migrations, and integrations with other tools and systemsConduct regular system audits and ensure compliance with security policies and best practices.Manage backup/archiving solution for Jira and ConfluenceCollaborate with teams to understand their requirements and provide solutions using Atlassian tools.Create custom reports and dashboardsKeep the instance maintained and clean Requirements:Proficiency in Atlassian administration, from product to organization level, including user management, project configuration, and plugin managementExpert knowledge of Atlassian ecosystem strcuture and the dependencies between its various elementsStrong interpersonal and analytical skillsMinimum of 3 years of experience as Atlassian System AdministratorExcellent troubleshooting and problem-solving skillsExcellent communication skillsExpertise in Automation for JiraAbility to work independently and as part of a teamStrong understanding of SLA, planning and time managementExperience in implementing Jira Service Management solutionsConfident spoken and written English.Nice to have:Atlassian certificationsFamiliarity with ITILExperience in asset management using JSM AssetsExperience with ScriptRunner plugin Experience with the Cloud version of Atlassian productsWhat we offer: Performance ReviewReference bonusHybrid working modelVolunteering ProgramMulti-sport Plus CardMyBenefits Platform - monthly allowance of PLN 200, providing a varied array of benefitsLuxMed Medical coverage for the employee and one family memberPPK (Powszechne Pracownicze Plany Kapitałowe)Office with free snacks & drinks in central locationWorkation - work from abroad for up to 30 days a year, in 5-day incrementsBe a key player at the forefront of the digital assets movement, propelling your career to new heights!Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.Apply for this job