ABOUT USCircle Medical is the fastest-growing telemedicine provider in the US and has seen incredible growth of over 100% per year over the past three years.Circle Medical is a venture-backed Y-Combinator healthcare startup on a mission to bring quality, delightful primary care to everyone on the planet. Built by top-tier physicians, engineers, and designers, our medical practice and underlying technology have pioneered how people find and receive care.More about us can be found on our website.DESCRIPTION We are currently looking for an Associate Medical Director to join the Telemedicine Success team at Circle Medical Technologies. As we continue to grow, we are constantly searching for exceptional talent to be a part of our team. This position is a hybrid role with 2 days in-person which may be based out of our offices in San Francisco, CA or New York, NY.WHAT YOU’LL DOWork closely with the General Manager of Telemedicine Business, Telemedicine Success Team, and Clinical Leadership to maintain clinical quality amongst the telemedicine team of providersMaintain and manage a patient panel, including 12 hours per week of patient careAssist with onboarding new providers (both 1099 and W2) in their first 30 days, including chart review Identify provider gaps in knowledge and assist in the development & improvement of onboarding materials Work with the Telemedicine Success Team to monitor key clinical quality metrics and clinical escalations; meet with underperforming providers to address strategies for improvementQuickly recognize and report operational barriers or personal hesitations that would limit a provider’s engagement and terminate contracts as needed (with final approval from General Manager, Telemedicine business)Participate in clinical review committee(s) to ensure provider documentation and delivery of care is consistent with Circle Medical’s quality standardsCollaborate with supporting teams to address clinical grievances and incident reports pertaining to patient care; review incidents and follow up with providers as needed; report progress and/or concerns back to the Executive Clinical Leadership team with actionable insights and plansAssist the clinical leadership team with the development, implementation and auditing of clinical workflows to ensure consistency of quality, evidence-based medical careParticipate in recruiting, interviewing, hiring, and onboarding candidates across all clinic teamsCommunicate appropriately and tactfully with staff, consultants, patients, and the community. Participate in staff, planning, in- service, and other meetings as needed.Performs other related duties as assignedPrimary Care Provider Duties:Provide and manage a panel of patients, both in-person and via telemedicine to equal 12 hours of direct patient care per weekAddress patients’ clinical concerns via chat, or if indicated, via video visit (symptom reporting, medication refills, lab clarification).Address critical lab/imaging results with patients via chat or video visits. Assist with clinical operational tasks such as referrals, lab/imaging orders, provider letters, and medical forms.Other duties as assignedWHAT YOU’LL BRINGExcellent verbal and written communication skillsExcellent organizational skills and attention to detailExcellent time management skills with a proven ability to meet deadlinesStrong analytical and problem-solving skillsStrong supervisory and leadership skillsAbility to prioritize tasks and to delegate them when appropriateAbility to function well in a high-paced and at times stressful environmentProficient with Google Workspace, Microsoft Office Suite or related softwareEDUCATION & EXPERIENCEBoard Certified NP or PAActive DEA certification in all licensed statesMinimum of 5 years of primary care experienceAt least 2-3 years of management/supervisory or coaching experienceActive license in CA or NY; willingness to obtain licenses and DEAs for additional states as neededWillingness to learn how to diagnose and treat a variety of adult/primary care conditions Telemedicine/remote clinical experience preferredWHAT WILL GIVE YOU AN EDGEProven track record with other startups or VC-funded companies Experience in the role of Medical DirectorCOMPENSATIONIn alignment with our values, Circle Medical has transparent salaries based on output levels, and options to trade cash for stock.This is a full-time, salaried position with an annual salary range of $178,000 to $195,000 plus, generous vacation, and full medical/dental benefits, and 401K with company matching.Circle Medical is an equal opportunity employer and affirmatively seeks diversity in its workforce. Circle Medical recruits qualified applicants and advances in the employment of its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.Apply for this job