The Royal Opera House
The Royal Opera House entrance on Bow Street © ROH 2012 The Royal Opera House aims to enrich people’s lives through opera and ballet.
- Open roles
- 38
- New role every
- ~2.4 days
- Posting trend
- 1.1× vs prior 90d
Company signals
Score: 79Job facts
- Location
- London, England, United Kingdom
- Posted
- Oct 20, 2026
Last verified live 1 day, 1 hour ago · checked directly on the company's Dayforce HCM
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Tours Administrator
at The Royal Opera House
As part of our Visitor Experience Department, the Tours team deliver first class tours of both our public and backstage facilities at our home in Covent Garden and our workshop and costume centre in Thurrock. Working as an integral part of the team, the administrator underpins the smooth running of the Tours programme, responding to enquiries, processing bookings and ensuring that all rotas are up to date. Our ideal candidate will be able to demonstrate a high level of initiative and extremely strong organisational skills. They will be able to prioritise, work to deadlines and react calmly under pressure. With excellent communication skills, they will be able to build relationships effectively with a wide range of people at all levels in the organisation. They will also be able to demonstrate: Experience of office administration within a busy environment, including the ability to focus when working in a multi-operational busy office. A high level of accuracy and attention to detail, especially regarding data and spreadsheets An understanding of the needs, priorities and working practices of a Tours department, Theatre or Front of House operation (an advantage) Excellent customer service skills, with the ability to work proactively in a warm, friendly, and enthusiastic manner with a wide range of people. Very strong Microsoft Office skills (Word, Excel, Outlook, SharePoint, PowerPoint). Though not a pre-requisite, a knowledge of and interest in the arts will be highly regarded.