Fitness Instructor at The Apurva Kempinski Bali

The Fitness Instructor plays a vital role in creating a welcoming, clean, and safe environment for gym members and guests. This position is responsible for maintaining the cleanliness and organization of the gym area, offering personalized service to guests and members, and supporting their wellness and fitness goals. The Fitness Instructor will deliver outstanding customer service, assist with fitness equipment, monitor member progress, and help ensure a positive experience for all users.

Key Responsibilities

• Ensure the gym, locker rooms, and equipment remain clean, functional, and well-organized. Manage inventory for supplies (like towels and cleaning materials) and promptly report any damages or maintenance needs.
• Provide a welcoming, positive, and motivating environment. Deliver excellent customer service by greeting guests, personalizing their experience, and resolving any inquiries or concerns professionally.
• Guide members through safe equipment use, demonstrate proper exercise techniques, and promote the facility's wellness programs. Assist members in setting, tracking, and adjusting their personal fitness goals to keep them motivated.
• Enforce gym policies and safety protocols to ensure a secure and respectful environment. Monitor for hazards and immediately report any accidents or unsafe conditions to management.

Skills, Knowledge and Expertise

• Indonesian citizen
• Previous experience in a fitness or wellness-related role
• Has knowledge about fitness equipment, wellness programs, and exercise techniques.
• Strong interpersonal and communication skills, with the ability to engage and assist guests and members.
• A passion for fitness, wellness, and customer service.
• Ability to maintain a clean, organized, and safe environment.
• First Aid and CPR certification is preferred (or willingness to obtain).
• Able to communicate in English and Indonesian language