IDT
IDT Telecom Asia Pacific is the provider of retail and wholesale telecommunications services.
- Open roles
- 153
- New role every
- ~2.1 days
- Posting trend
- 1.5× vs prior 90d
Company signals
Score: 80Job facts
- Location
- Hybrid · Guatemala City, Guatemala
- Workplace
- Hybrid
- Type
- Operations
- Department
- National Retail Solutions Guatemala
- Posted
- Sep 02, 2026
Last verified live 1 month ago · checked directly on the company's Lever
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Product Trainer Representative
at IDT
We are looking for a customer-focused and proactive Product Trainer to support customers who purchase NRS Premium Features.
In this role, you will work directly with customers through outbound calls, follow-ups, product training sessions, and ongoing customer engagement to ensure they understand, activate, and successfully use the Premium Features they have purchased.
This position is highly customer-facing and requires someone who is comfortable speaking with customers over the phone, conducting product demonstrations, answering questions, following up on open items, and helping customers get the most value from their products.
The ideal candidate combines strong communication and presentation skills with a customer-service mindset, sales awareness, and the ability to learn and explain technology.
We Offer:
- Competitive salary
- Bonuses
- A great and positive workplace
- Parking Subsidy
- Life and Medical Insurance
- Benefits and Discounts
- Growth opportunities
- Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)