Veterinary Client Service Representative - Part-Time Weekdays

Schedule:

• Monday: 7:00 AM-5:00 PM
• Tuesday-Thursday: 5:00 PM-10:00 PM

Are you passionate about helping pets and the people who love them? We are seeking a friendly, dependable, and detail-oriented Veterinary Client Service Representative (CSR) to join our veterinary team. As the first point of contact for our clients, you’ll play an essential role in creating a welcoming, compassionate, and organized experience while supporting our veterinarians and technicians in delivering exceptional patient care.
If you thrive in a fast-paced veterinary clinic, enjoy providing outstanding customer service, and have excellent communication skills, we’d love to hear from you!

Some of the responsibilities you will own in this role:

• Greet clients and patients with professionalism, warmth, and compassion.
• Answer multi-line phones and respond to client inquiries.
• Schedule appointments and obtain accurate patient medical histories.
• Verify patient vaccination records, immunization status, and required testing.
• Communicate patient arrivals and treatment needs with veterinarians and veterinary technicians.
• Process invoices, collect payments, and explain charges when needed.
• Fill prescription medications, prescription diets, and over-the-counter products as directed by the veterinarian.
• Accurately maintain patient records and enter information into veterinary practice management software.
• Support daily front desk operations while delivering exceptional customer service.
• Perform additional duties as assigned to support hospital operations.

Preferred Qualifications

• High school diploma or equivalent.
• Previous experience in a veterinary clinic, animal hospital, or veterinary customer service role preferred.
• Strong communication, organizational, and multitasking skills.
• Ability to remain calm and compassionate in a fast-paced environment.
• Ability to lift 30-50 pounds.
• Availability to work evenings, weekends, and holidays as needed.

Why You’ll Love Working Here

Our team is dedicated to providing compassionate, high-quality veterinary care while creating an exceptional experience for every client and patient. We value teamwork, kindness, and professional growth, offering a supportive environment where every team member makes a difference.

If you’re looking for a rewarding career as a Veterinary Client Service Representative, Veterinary Receptionist, or Veterinary Customer Service Representative, we’d love to hear from you. Apply today and help us make a positive impact on the lives of pets and their families!