OAG - Child Support | Project Manager II-III | 26-0564

A Project Manager involves coordinating the planning and implementation of projects and programs at various levels of completion for the CSD. Includes monitoring the progress, schedule, and communicating status with project stakeholders, management, and other relevant parties, while adhering to the Project Management Institute best practices. May assign duties and responsibilities and coordinate the work of project staff.

Employees of the OAG experience the challenge and honor of public service while enjoying a healthy work-life balance; developing hands-on experience; and engaging camaraderie with their colleagues across the state. The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the State’s law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.

Leads cross-functional project teams, including but not limited to: providing guidance, making assignments, and monitoring project progress to ensure timely completion of tasks to meet customer needs and expectations; manages the work of project team members; and maintains techniques to encourage communication among and across project teams, fostering good decision-making
Communicates with project team members, executive sponsors, stakeholders, and internal/external customers to plan and implement project activities, resolve issues, report status, and ensure project success; creates and follows project communication plans that include key roles and responsibilities; prepares meeting agendas and documents results; attends various Child Support Division project meetings to stay informed and updated on issues that may impact projects; prepares and delivers presentations and/or executive briefings for executive management; communicates with project team members to maintain knowledge on key issues and assigned tasks; and communicates project status, both in writing and in meetings, to project team
Coordinates, creates, reviews, and monitors project work plans, schedules, budgets, status reports, risk management plans, communication plans, and other project deliverables, according to the established project management methodology and software development lifecycle; uses technical knowledge of computer and information systems in planning and managing software development projects
Identifies, tracks, and resolves project problems and issues; ensures appropriate staff are involved in decision-making and that issues are escalated to project owners, stakeholders, and executive management, as appropriate; and documents and communicates issues and their resolutions to project team, stakeholders, and other interested parties
Oversees or performs advanced business analysis work, including analyzing and/or modeling business processes and needs to define and test business requirements for system development projects or procurements; conducts surveys or feasibility studies; and produces comprehensive reports on findings
Performs related work as assigned
Maintains relevant knowledge necessary to perform essential job functions
Attends work regularly in compliance with agreed-upon work schedule
Ensures security and confidentiality of sensitive and/or protected information
Complies with all agency policies and procedures, including those pertaining to ethics and integrity