Job Responsibilities:

Lead the SOC operation

• Own 24x7 monitoring, triage, investigation, and incident response across all shifts, including escalation paths and on-call coverage.

• Define and enforce SOC runbooks, playbooks, SLAs, and quality standards; audit analyst work for consistency and accuracy.

• Serve as incident commander for P1/P2 security incidents and coordinate with IT, legal, communications, and executive stakeholders through resolution and post-incident review.

Build and develop the team

• Recruit, onboard, and retain L1–L3 analysts, threat hunters, and detection engineers; manage shift rosters, capacity, and career paths.

• Run structured training, tabletop exercises, and purple-team sessions; set individual performance goals and conduct regular reviews.

• Create a culture of continuous improvement, documentation, and knowledge sharing.

Drive detection and response maturity

• Own the detection engineering lifecycle: use-case development, tuning, false-positive reduction, and coverage mapping against MITRE ATT&CK; and priority threat actors.

• Lead adoption of SOAR automation to cut manual effort on repetitive triage and enrichment.

• Integrate cyber threat intelligence into detection content, hunting hypotheses, and client/stakeholder advisories.

• Evaluate and tune SIEM, EDR/XDR, NDR, email security, and cloud security telemetry to close visibility gaps.

Govern, measure, and report

• Define and report SOC KPIs and KRIs (MTTD, MTTR, alert fidelity, coverage, SLA adherence, analyst utilization) to leadership and [clients].

• Maintain SOC documentation and evidence to support audits and frameworks such as ISO 27001, SOC 2, NIST CSF, and [regional regulatory requirements].

• Manage SOC tooling budget, vendor relationships, licensing, and renewals; build business cases for new capabilities.

Engage stakeholders

• Present incident summaries, threat briefings, and service performance to senior leadership and [client CISOs / executive sponsors].

• Act as a trusted advisor on security posture improvements arising from SOC findings.

• [For MSSPs: support pre-sales with SOC service scoping, SLAs, and onboarding of new clients.]

What You Bring

Required

• 10+ years in cybersecurity, with at least 3 years managing or leading a SOC or incident response team in a 24x7 operational environment.

• Proven experience running a SOC [within an MSSP / for a large enterprise] serving multiple business units or clients.

• Deep hands-on background in SIEM (Sentinet, securonix), EDR/XDR (e.g., CrowdStrike, Microsoft Defender, SentinelOne), and SOAR platforms.

• Demonstrated incident command experience on major incidents (ransomware, business email compromise, insider threat, cloud compromise) from detection through recovery and lessons learned.

• Strong grasp of attacker tradecraft, MITRE ATT&CK;, the cyber kill chain, and threat-informed defense.

• Working knowledge of network, endpoint, identity, email, and cloud (Azure/AWS/GCP) security telemetry and log sources.

• Experience defining and reporting SOC metrics and SLAs to executive audiences.

• Track record of hiring, developing, and retaining security analysts.

• Excellent written and verbal communication; able to translate technical detail for non-technical stakeholders.

Certifications (one or more strongly preferred)

• GIAC (GCIH, GCIA, GCFA, GMON, GSOM), CISSP, CISM

• Vendor certifications

Nice to have

• Experience standing up or transforming a SOC (greenfield build, tool migration, or maturity uplift).

• Threat hunting and detection-as-code experience (Sigma, KQL, SPL, YARA, Git- based content pipelines).

• Digital forensics and malware analysis fundamentals.

• Familiarity with OT/ICS or cloud-native environments.

• Experience with regulatory and sector frameworks

• Scripting or automation skills (Python, PowerShell).