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Mavenir

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www.mavenir.com

Mavenir is a provider of cloud-native network infrastructure that develops multimedia communications and information processing software.

Open roles
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New role every
~1.8 days
Posting trend
2.8× vs prior 90d

Company signals

Score: 80
Repost rate (90d) 0% Wikipedia Yes Stale listings 0% First leadership hire Yes New cities (90d) 6 Median listing lifespan 15 days Buzzword-heavy listings 6% Role diversity (90d) 0 distinct titles

Job facts

Location
India
Type
Full-time
Posted
Sep 17, 2026

Last verified live 1 week, 6 days ago · checked directly on the company's Workday

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Senior Member of Technical Staff - II, Technical Support

at Mavenir


Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud. As the industry's only end-to-end, cloud-native network software provider, Mavenir is transforming the way the world connects, accelerating software network transformation for 250+ Communications Service Providers in over 120 countries, which serve more than 50% of the world’s subscribers.

Role Summary

Specializes in providing customer support and technical analysis and troubleshooting for Mavenir products and the customer ecosystem nodes.

Key Responsibilities

Need to provide proactive support for customer reported issues within SLA
Should be able to Create MOP and Execute the CRs for the respective task in Customer Lab and in production network.
Should be having sufficient knowledge of K8 for troubleshooting and analysis the application and K8 related issues.
Should be able to work independently and work with Customer directly for timely deliveries.

Job Requirements

Should have 8+ year of experience in Support role for IMS/RCS based telecom network.
Need to provide proactive support for customer reported issues within SLA
Should be able to Create MOP and Execute the CRs for the respective task in Customer Lab and in production network.
Should be having sufficient knowledge of K8 for troubleshooting and analysis the application and K8 related issues.
Should be able to work independently and work with Customer directly for timely deliveries.

Accessibility

Mavenir is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you require any assistance, please state in your application or contact your recruiter.

Mavenir is an Equal Employment Opportunity (EEO) employer and welcomes qualified applicants from around the world, regardless of their ethnicity, gender, religion, nationality, age, disability, or other legally protected status.