Commercial Operations Specialist

Role Purpose

The Commercial Operations Specialist is responsible for executing pricing, quotation, and commercial analysis activities to support high- quality, profitable deal outcomes.

The role ensures that:

• Every deal is accurately priced, clearly structured, and commercially transparent
• Standard processes, tools, and governance are applied consistently
• Sales teams are enabled with fast, reliable, and structured commercial support

The role operates within the Commercial Operations framework, contributing to ReBound’s goal that every deal is:

• Standardised where possible
• Governed where required
• Profitable by design

Key Responsibilities

Pricing & Commercial Modelling

• Develop pricing models and quotations for standard and non-standard opportunities.
• Perform commercial and financial analysis to support deal structuring.
• Create clear deal summaries including assumptions, risks, revenue, and margin impact.
• Maintain pricing tools, templates, and quotation standards.

Commercial Deal Support

• Partner with Sales to translate customer requirements into commercially viable proposals.
• Coordinate with Product, Finance, Legal, and Operations to gather commercial inputs.
• Support governed approval processes through accurate and complete commercial documentation.

Profitability & Performance Analysis

• Support profitability assessments for prospective and existing business.
• Perform pricing reviews and commercial recalculations with suggested price adjustments (does not include writing addendums for agreed prices with clients)
• Identify risks, trends, and improvement opportunities through data analysis.

Reporting & Commercial Insights

• Maintain CRM data quality and integrity.
• Produce recurring and ad-hoc sales and commercial performance reports.
• Support forecasting and pipeline analysis through accurate data and insights.

Continuous Improvement

• Contribute to the development of self-service pricing tools and standardised ways of working.
• Drive improvements in commercial processes, templates, reporting, and governance execution.
• Support automation and efficiency initiatives across the commercial organisation.

What the Role Does NOT Cover

• Ownership of deal approvals or governance decisions (Team Lead / Head)
• Direct client ownership or lead sales activity
• Creation of sales decks, demos, or prospecting support
• Ownership of pricing strategy or frameworks (Head / Team Lead)
• Creation of legal documents and solution designs

Skills, Knowledge & Expertise

Ideal Profile (Summary)

• Experience in Sales Ops, Commercial Ops, Pricing, Finance, or Analytics
• Strong analytical and numerical problem-solving skills
• Comfortable working with pricing models, data, and financial concepts
• High attention to detail with a structured way of working
• Ability to translate complexity into clear and practical outputs