Online Sales Concierge - DFW Central Division

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high-quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.

*D.R. Horton, Inc. is currently looking for an Online Sales Concierge for the DFW Central Division office in Richardson, TX*. The right candidate specializes in the process of converting internet leads to onsite traffic/sales. This is a hybrid position but the candidate must be located in the DFW area and be able to go into the office at least once a week and/or as needed.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Manage all incoming internet leads from company website and outsourced companies

• Ensure a positive experience to all potential customers whether online, live chat or by phone

• Convert qualified leads into office appointments with onsite Sales Representatives

• Enter and update information in a customer management database

• Exercise proper qualification skills to identify genuine leads that have the potential to become genuine sales opportunities

• Responsible for producing monthly sales and marketing reports (Intertrack, Sales Performance Analysis, and Marketing & Sales Cost Efficiency Analysis)

• Generate a monthly analysis of divisional website traffic, hits, source, etc.

• Maintain current knowledge of communities, product, plans and amenities

• Generate new customer opportunities by prospecting and developing existing leads through telephone, email, and mail

• Coordinate mass mailing lists and the mailing of materials to prospective clients

• Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company

• Ability to work overtime

• Minimal overnight travel may be required for training purposes

• Other duties as assigned