Office Manager

About the Role

At Equitable, we help clients secure their financial well-being so they can pursue long and fulfilling lives - a mission we’ve honed since 1859.

Equitable is seeking a highly organized and customer-focused Office Manager to support the day-to-day operations of our Columbia, MD office. Reporting to the Complex Operations Manager , this role serves as a key partner to leadership, advisors, and candidates by coordinating onboarding activities, supporting office operations, managing administrative processes, and helping ensure an exceptional branch experience.

What You'll Be Doing

Candidate & Onboarding Support

• Partner with the Complex Onboarding Manager to support advisor and employee onboarding.

• Serve as a primary point of contact for candidates throughout the onboarding and licensing process.

• Coordinate exam preparation, scheduling, and related candidate communications.

• Support new user setup, system access requests, and onboarding documentation.

• Process reimbursements.

Office Operations & Administration

• Prepare and distribute reports for leadership and branch operations.

• Provide administrative support for branch initiatives and special projects.

• Serve as backup to Office Coordinator to include processing of checks, support for mailroom functions, office supplies, and general office needs.

• Ensure efficient day-to-day office operations.

Facilities & Business Support

• Act as liaison with property management and vendors for office and facility-related matters.

• Manage marketing material and prospectus inventory and ordering.

• Support CRM-related activities, reporting, and administrative processes.

• Assist leadership with branch-specific operational needs and process improvements.

Events & Employee Engagement

• Coordinate local meetings, training sessions, recruiting activities, and branch events.

• Support employee engagement initiatives and help foster a positive office culture.

• Manage event logistics, vendor coordination, and facility arrangements.

This role is ideal for a proactive professional who thrives in a fast-paced environment, enjoys supporting multiple stakeholders, and takes pride in creating a well-organized and welcoming workplace.

This position will have on–site presence of 5 days per week to foster team collaboration.

Office Location: 6200 Old Dobbin Lane, Suite 100, Columbia, MD 21045

The base salary range for this position is $61,000 - $70,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.

For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.

Equitable Pay and Benefits: Equitable Total Rewards Program