Lafayette Federal Credit Union
Lafayette Federal Credit Union is a finance solution firm that offers online banking, investment & loans for commercial & personal purposes.
- Open roles
- 33
- New role every
- ~3.6 days
- Posting trend
- 1.7× vs prior 90d
Company signals
Score: 79Job facts
- Location
- Remote · Rockville, Maryland, United States of America
- Also in
- Anywhere
- Workplace
- Remote
- Posted
- Sep 11, 2026
Last verified live 2 days ago · checked directly on the company's Paylocity Recruiting
More roles at Lafayette Federal Credit Union
- Member Service Representative - Kensington, MD · Kensington, MD, USA
- Member Service Representative - Great Falls, VA · Great Falls, VA, USA
- Membership Development Officer- Vienna, VA · Vienna, VA, USA
- Member Service Representative- Crystal City · Arlington, VA, USA
- Executive Assistant to COO · Rockville, MD, USA
- Credit Card Manager · Rockville, MD, USA
Member Services Specialist
at Lafayette Federal Credit Union
NOTICE: JOB APPLICANTS LIMITED TO DC, MD, OR VA RESIDENTS. POSITION IS
HYBRID.
Please note that we are exclusively considering applicants residing in the
District of Columbia, Maryland, or Virginia for all open positions.
The Member Services Specialist is a hybrid role, meaning it entails a
combination of remote work and in-person attendance.
Be part of Lafayette Federal Credit Union, recognized by USA Today as a Top Workplace for three consecutive years (2024–2026)
We are expanding and looking for exceptional talent to support our members and contribute to our reputation as an employer of choice. Be a key player in our mission to become the premier financial partner for our community. Your skills and dedication are essential to our success.
- Do you have a passion for people and value friendly, welcoming interactions?
- Do you value helping people find solutions to their needs?
- Do you see every challenge as an opportunity and keep trying until you get it right?
- Do you have experience in a financial call center environment?
If so, then Lafayette Federal may have the perfect opportunity for you! We are currently seeking a Member Services Specialist to join our dynamic team!
This is not your typical “Call Center” job. As a Member Services Specialist you will be joining a dynamic team focused on providing Credit Union members with unparalleled service experience. On the Member Engagement Team you will collaborate with multiple business units to achieve success for our members. You will serve as a point person for member service through inbound and outbound calls and written communication. You will be working closely with the Member Engagement Supervisor to find appropriate solutions to member needs.
About us:
Our Difference: What makes Lafayette Federal cutting-edge? Lafayette Federal Credit Union is not only a great place to bank, but also a great place to work! In addition to our Top Workplaces recognition by USA Today, we have also been recognized nationally by (1) Newsweek’s America’s Best Bank’s list , (2) we’ve received a 5-star rating from Bauer financial , and (3) we’ve also received national recognition byS &P Global’ s Top Performing Credit Union’s!
Our Culture: Lafayette Federal is about inclusion, diversity, high performance, and new opportunities. Teamwork and our sense of community also make Lafayette Federal a great place to work. Each person is valued for his or her unique set of skills. We share a common devotion to the people we serve, participating in charity events throughout each year and giving back to the community.
Our Opportunities: Professional development, training, and certification is a priority for our employees. We want you to reach your career goals and provide support that leads to opportunities of advancement within the industry.