Program Manager CVS Japan

Leads all programs assigned to a Program Manager (or customer(s)) lead to meet customer requirements and business commitmentsDevelops, facilitates the implementation and maintains schedules, program deliverables and program status including status of key health milestones and KPIs on a timely basis.Facilitates effective PMT meetings on the appropriate cadence, driving proactive issue resolution. These meeting should set up the team members for success.Ensure via regular and effective communication with Platform Manager consistent understanding and executing of the PMR processActs as the objective management voice in the project teamDrive adherence and support continuous improvement to PMR process to deliver increase quality and cost performanceDrive Program budgets adherence for all in PMR mentioned resources and tasksEnsure quarterly reviews of CAR to accurately represent the project status and escalate to Platform Manager with options if misalignment to desired metrics is evidentResponsible for all documentation residing in PLM, reflect actual working practice for programs/ customers which are assigned to them or their team membersEnsure via regular and effective communication, with all supporting functional teams, a clear and concise understanding of all requirements and status of changes to program or customer development timelineSupports continuous evaluation of program risks by tracking and driving the appropriate implemented risk mitigationEnsure knowledge about and compliance with Customer Specific Requirements throughout your teamDrives a learning environments across program team through active listening and coaching.Responsible for create a positive, proactive environment which focuses on “making people successful” and “doing what we say”Responsible for new quotation support (mountain chart) in accordance to PMR for programs in your responsibilityEnsure PM metrics are adhered to, escalate with options and lead team to drive full root cause analysis to any deviations to planEnsure self-development plans, holiday schedule coverage and all project tracking KPI’s are adhered to i.e. booking of hours to appropriate projects and meet target percentage of bookingBecome the key contact for programs/customers you are responsible forUnless otherwise agreed to by platform manager and finance a minimum of 80% of hours are to be spent on project workSupport Platform Manager as delegate when requested