ASSET PROTECTION/SAFETY INVEST

Why the Navy Exchange Service Command?

While some serve overseas for our country, we hold down the fort — we serve the men and women who wear the flag — America’s strength, America’s heart. We are here to guide them and deliver our service members and their families the tools they need to do what they love to do.

You can expect an unforgettable, dynamic, and competitive work environment.

The Benefits Begin DAY ONE:

We know you work hard and cultivate the very best solutions for your family — and that’s why the benefits we offer, you won’t find anywhere else:

• Competitive Salary: Federal pay beginning at the Non-Appropriated Fund NF-01 level + depending on experience.
• Immediate Coverage: Benefits begin on DAY ONE.
• Comprehensive Healthcare: Federal Healthcare benefits, Dental, and Vision coverage.
• Retirement Plans: 401(k) & Pension Plan options.
• Paid Time Off: Accrual of PTO starts on DAY ONE.
• Education & Growth: Tuition reimbursement program.
• Military Family Support: Continuity Programs for Military Spouses.
• Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible* after qualifying years of service.
• Exclusive Perks: Tax-free shopping, worldwide, at any Navy Exchange location.

Because here at the Navy Exchange Service Command, there’s no such thing as tomorrow — there’s only today. GET AFTER IT. Seize the opportunity to grow and be community-driven, too. Build a mission-driven life. Mission: YOU.

https://www.youtube.com/watch?v=9h1WLIY3hT8 – Hero's Welcome

Job Summary :

Responsible for the protection of Navy Exchange assets through investigative strategies and the auditing of controls designed to prevent and minimize loss potential.

Duties and Responsibilities:

• Maintains surveillance throughout the Navy Exchange facilities as assigned to identify and detect suspicious activity contributing to both external and internal losses.
• Utilizes various surveillance techniques including overt and covert Closed Circuit Television systems.
• Consistent with established NEXCOM Loss Prevention Safety LPS policies procedures and standards detect and detain individuals suspected of shoplifting. Investigates other suspected incidents of fraud waste and abuse as directed.
• Prepares case reports investigative notes and processes evidence in accordance with NEXCOM LPS standards.
• Conducts audits as directed by the Loss Prevention Safety Manager or Supervisor of cash registers cash offices retail inventory controls and service operations.
• Conducts investigative research as directed of cash variances and suspicious register transactions utilizing ASPECT Point of Sale Exception Reporting Systems and the In-Store Processor as well as other investigative tools.
• Conducts Accident Investigations involving associates and customers in accordance with prescribed NEXCOM guidelines to include report writing and obtaining photographic evidence as necessary.
• Maintains absolute confidentiality of all investigative research and case information.
• Maintains physical security of NEX facilities adhering to site specific Opening Closing procedures Key Controls Electronic Article Surveillance policies and Intrusion Detection System alarm controls and response procedures.
• Maintains fire safety controls and precautions by conducting inspections as directed of fire suppression systems emergency equipment and potential workplace hazards.
• Provides assistance to management in evacuations of NEX facilities and the implementation of mandated Force Protection Anti-Terrorist measures.
• Monitors Known Theft evidence Lost Found programs and Access Control policies specific to the assigned Navy Exchange facilities. - Assists and monitors the destruction and disposal of merchandise marked to zero in accordance with prescribed NEXCOM policies.
• Testifies as necessary in criminal and civil court proceedings to include Military Courts Martial and other military command disciplinary proceedings and administrative hearings.
• Adheres to prescribed work schedules as determined to be in the best interest of the NEX.
• Maintains a professional image and demeanor in appearance and communications at all times.
• Maintains the department dress code as prescribed by the Loss Prevention Safety Manager or Supervisor based on assigned duties.
• Promotes and adheres to NEXCOM LPS programs such as Civil Recovery Y.E.S. for juvenile shoplifters Code Adam and the IDEAS Reward Program.
• Maintains a thorough knowledge of factors contributing to inventory shrinkage specific High Shrink Departments and current strategies in place to address shrinkage concerns.
• Assists as directed in the LPS training and awareness initiatives of NEX associates. Performs other related administrative investigative duties as assigned. Candidates must be eligible for and obtain a Secret Clearance within 6 months of appointment. Failure to obtain will result in termination