Core Systems Automation Engineer – L1

About the Job

ALL CANDIDATES MUST BE LOCATED IN GEORGIA

Are you looking for a company where your voice is heard? Where you can make a real impact while working with smart, motivated people on meaningful technology?
Then Intermedia is the place for you.

Intermedia is a leading provider of cloud communications and collaboration technology. We are fast-paced, growth-driven, and deeply people-focused. Many of our employees have grown their careers here for 10, 15, even 20+ years — and we’re just getting started.

About the Role

Intermedia is looking for a Core Systems Automation Engineer – L1 to join our Platform & Operations team.

In this role, you will design, implement, and maintain automation-driven infrastructure solutions in a highly available production environment. The position focuses on improving operational efficiency, reliability, and observability through scripting, automation, and modern infrastructure practices.

This is a remote position supporting a global environment.

Key Responsibilities

• Design, develop, and maintain automation solutions for infrastructure and operations
• Create, modify, and maintain scripts using PowerShell (required), Python , and Ansible
• Apply Infrastructure as Code (IaC) principles to system configuration and deployment
• Maintain and enhance monitoring and alerting platforms (Grafana, Zabbix)
• Integrate systems using APIs (REST, JSON, YAML)
• Support virtualization platforms including VMware and Hyper-V
• Troubleshoot complex system, performance, and automation issues in production environments
• Collaborate with cross-functional teams on infrastructure projects and platform improvements
• Maintain source control using Git and contribute to CI/CD pipelines where applicable
• Document systems, processes, and automation workflows

Skills, Knowledge and Expertise

Required Qualifications

• Bachelor’s degree or equivalent combination of education and experience
• Strong experience with Linux and Windows Server administration
• Hands-on experience with automation and scripting (PowerShell required; Python or Ansible preferred)
• Experience with virtualization platforms (VMware and/or Hyper-V)
• Experience supporting production infrastructure environments
• Strong analytical, troubleshooting, and communication skills
• Ability to work independently with minimal supervision

Preferred Qualifications

• Experience with AWX, Kubernetes, or Docker
• Familiarity with CI/CD pipelines (e.g., GitLab CI)
• Experience with advanced monitoring platforms (VictoriaMetrics, Telegraf)
• Exposure to cloud platforms such as AWS or Azure

Why Join Intermedia

• Work on automation-first, enterprise-scale infrastructure
• Build platforms that directly improve reliability and operational efficiency
• Collaborate with highly skilled, international engineering teams
• Grow your career in a company that promotes from within
• Be part of a culture built on trust, ownership, and continuous improvement

Diversity, Inclusion & Equal Opportunity

Intermedia is proud to be an equal opportunity employer. We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, religion, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. We value diversity and are committed to creating an inclusive environment for all employees.