Manager – Credit Control

Drive performance improvements, optimize working capital, and enhance processes through automation and continuous improvement initiatives while maintaining robust internal controls and audit readiness.

Core Responsibilities:

• Oversee Accounts Receivable, credit control, and collections to ensure timely cash conversion and adherence to credit policy.

• Optimize working capital metrics (DSO, ageing, cash conversion cycle).

• Ensure proper provisioning (ECL / bad debts) in line with IFRS and group policy.

• Review and manage customer credit limits, payment terms, and high-risk exposures.

• Drive effective collections strategy and resolution of customer disputes.

• Maintain audit readiness, including documentation and timely closure of audit observations.

• Act as key finance interface with Commercial, Operations, Treasury, and Legal teams.

• Complete monthly, quarterly and yearly closing activities in line with Corporate Finance and ADQ deadlines.

• Lead complex negotiations and directly manage relationships with top-tier delinquent customers to secure payment plans or leg.

People Management Responsibilities:

• Lead, mentor, and develop teams for the credit control function.

• Set clear KPIs and monitor team performance.

• Drive a culture of accountability, continuous improvement, and service excellence.

• Establish strong working relationships with internal stakeholders and key external counterparts (customers, vendors, and third parties).

• Foster strong collaboration across Finance, Commercial, Operations, and Procurement teams

• Ensure adequate segregation of duties and promote a strong control and compliance culture

• Strategic Responsibilities:

• Develop and implement working capital optimization strategies to improve liquidity and cash flow.

• Drive continuous improvement initiatives, including automation and digital transformation (e.g., collections, cash application).

• Partner with Commercial, Operations, and Procurement to improve contract terms, billing accuracy, and collection cycles.

• Strengthen credit policy implementation and support enhancements to risk management frameworks.

• Support finance transformation initiatives aligned with Group strategy.

• Act as a key contributor to financial planning, forecasting, and cash flow strategy.al settlements.

Educational and Technical Qualifications:|

• Bachelor’s degree in finance, Accounting, Business Administration, or any relevant. Master’s degree is a plus.
• Chartered accountancy qualifications such as CPA, CMA, ACCA is a plus

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Language Skills:| Fluent in Arabic and English
Years of Experience:| Minimum of 6-8 years in a similar role (or experience in relevant function)
Nature of Experience:|

• Experience in financial accounting and/or financial reporting
• Leadership, relationship building, influencing & communication skills.
• Problem-solving skills.
• Experience in data analysis, forecasting methods and reporting packages.
• Negotiation skills.