Job Title: Carry-out Manager

Skills Required:

Minimum of 3 years' experience in supervisory or management role in the restaurant industry
Strong leadership skills
Exceptional communication and people skills
Proficient in financial management

Job Overview

The Carry-out Manager oversees all aspects of the carry-out operations at Buddy's, ensuring a high level of customer satisfaction, operational efficiency, and profitability. This role is responsible for managing the carry-out team, optimizing processes, and delivering exceptional guest experience. The Carry-out Manager will maintain a positive work environment, ensuring team collaboration, excellent service, and adherence to company standards.

Key Responsibilities

Leadership & Team Management

Manage, coach, and mentor the carry-out team
Assist in the recruitment, onboarding, and orientation of new carry-out staff members
Schedule and manage shifts to ensure staffing levels during peak and non-peak hours

Operational Excellence

Monitor carry-out operations to ensure high standards in service, food quality, and cleanliness
Streamline processes to improve order accuracy, speed of service, and guest satisfaction
Maintain a safe and sanitary work environment

Customer Experience

Maintain a high level of customer satisfaction
Ensure a welcoming and friendly atmosphere
Monitor and improve the carry-out experience

Financial Management

Track key performance indicators (KPIs)
Collaborate closely with the General Manager to create and adjust budgets
Implement cost-saving initiatives

Technology & Systems

Ensure effective use of POS systems, online ordering platforms, and delivery management tools
Keep up to date with industry technology trends

Buddy's Pizza

Company signals

Job facts

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Carryout Manager