Program Coordinator II

The Department of Developmental Services (DDS) is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities to participate fully and meaningfully in, and contribute to, their communities as valued members. The DDS North Central Area Office seeks motivated and experienced candidates for the role of Program Coordinator II.

The Program Coordinator II (PCII) will maintain up to date knowledge of DDS systems. This position plays a key role in ensuring compliance with the Centers for Medicare & Medicaid Services (CMS) waivers and managing essential data, projects, and reporting processes related to Individual Service Plans (ISP), Service Enrollments, Level of Care (LOC), and POC/IPOC).

The PCII is a member of the Area Office Leadership Team and is involved in management-level planning activities. The position requires analytical expertise to create systems to track information necessary for the area office team to support individuals. Strong organizational, communication and interpersonal skills are essential. This position is ideal for a detail- oriented professional who thrives in a collaborative environment and enjoys working on complex projects that support individuals with intellectual and developmental disabilities.

Additional responsibilities include the completion of special projects and requests for information assigned by the Area Director and Assistant Area Director.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Review outstanding error and data reports in HCSIS, coordinate follow through with Supervisor.

• Enter F/D & Rate information into PAM to generate Plans of Care.

• Run reports in MT reporting on outstanding HCSIS reports for Area Office and Providers, generate follow up with appropriate parties for closure.

• Submit waiver change and disenrollment forms to Waiver Management Unit as required.

• Respond to Waiver Management Unit on all assignments ( i.e. updating waiver assurance documents, identifying total resource amounts for proper waiver classification, etc.)

• Review and respond to assignments from Revenue Department for waiver qualification as it pertains to Mass Health eligibility.

• Review, approve Level of Care in MT.

• Track/document/submit weekly Family Support Service Requests to appropriate agency.

• Enter Family Support Plan data in MT and distribute accordingly.

• Review Family Support Expenditure Plans and distribute accordingly.

• Enter ICAP Data, create MASSCAP Profile, track/organize MASSCAP monthly meetings

• Act as liaison with Central Office as it relates to PCA Application/Renewal, provide support to Service Coordination.

• Perform other tasks as assigned by the Area Director or Assistant Area Director.

Qualifications:

• Knowledge of organization and functions of the DDS systems.

• Knowledge of the principles and practices of interviewing.

• Ability to gather information through questions, observation and by reviewing records and documents.

• Ability to understand, explain and apply the provisions of the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned unity activities.

• Ability to establish and maintain professional working relationships with others.

• Ability to establish rapport with persons from different ethnic, cultural and/or economic backgrounds.

• Ability to work cooperatively and effectively with staff members, individuals and the representatives of the community organizations.

• Ability to work within a team setting.

• Ability to exercise discretion in handling confidential information.

• Ability to maintain accurate records.

• Knowledge of the principles and methods of social casework, group work and community organization.

Please Note:

This position is located in the North Central Area Office in Fitchburg

Schedule: Monday-Friday, 9:00am – 5:00pm
Days Off: Sunday/Saturday

Flexibility required to meet the needs of the office.

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit: www.mass.gov/dds

Pre-Hire Process:

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

• Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:

• Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry
• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori
• National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-checks
• Pre-Employment Physical (Hogan and Wrentham Developmental Centers Only)

ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at:EOHHS Candidate ADA Requests.

For technical help with Mass Careers , including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4.