Sales Manager

Who is Elite:

Elite Construction Solutions is a premier nationwide exterior contractor, dedicated to setting new industry standards through innovation, technology, and exceptional service. Our mission is to deliver unique and memorable experiences to all we encounter while elevating the benchmark for exterior construction and restoration.

Job Summary:

The Field Sales Manager (FSM) is responsible for leading, developing, and producing results through a field-based sales team, with a primary focus on storm restoration and retail exterior sales. This role is highly hands-on, requiring consistent field presence, direct selling activity, and lead-by- example coaching.

The FSM recruits, trains, and manages high-performing sales representatives while actively participating in neighborhood canvassing, inspections, customer meetings, and deal closing. Success is measured daily through KPIs, revenue production, team development, and the delivery of 5-star customer experiences.

General Responsibilities:

Sales Performance & Revenue Execution

• Drive territory sales performance through direct field sales activity and team production
• Execute storm and retail sales strategies aligned with GM and regional priorities
• Establish individual sales quotas and track performance against KPIs
• Assign and prioritize leads to optimize conversion and customer experience
• Develop and implement targeted, neighborhood-level sales strategies following storm activity
• Lead person-to-person lead generation through canvassing and direct customer engagement

Field Leadership & Lead-by-Example Selling

• Maintain a strong field presence inspecting properties, canvassing neighborhoods, meeting customers, and closing deals
• Demonstrate Elite selling techniques, inspection standards, and customer engagement best practices
• Mentor sales representatives in real-time through in-field coaching and ride-alongs
• Reinforce consistent execution of sales processes, messaging, and brand standards

Sales Team Development & Coaching

• Recruit, onboard, and retain high-performing sales representatives
• Train sales team members on products, selling systems, and operational workflows
• Deliver ongoing classroom and in-field training focused on skill development and performance improvement
• Conduct regular performance assessments, provide actionable feedback, and implement improvement plans
• Lead team meetings, trainings, and motivational sessions to drive engagement and results

Process, Technology & KPI Accountability

• Ensure disciplined use of Elite CRM and sales systems across the team
• Monitor sales activity, pipeline health, and customer communications for quality and compliance
• Use dashboards and KPIs to identify performance gaps and coach accordingly
• Hold sales representatives accountable to process adherence, data accuracy, and follow-through

Customer Experience & Brand Representation

• Ensure every customer interaction reflects Elite standards and results in a 5-star experience
• Monitor sales team communication with customers to ensure professionalism and consistency
• Address customer issues or escalations in partnership with the General Manager
• Represent Elite professionally in the field and local communities

Administrative & Budget Oversight

• Manage assigned sales budgets and control company-related employee purchases
• Complete required reporting, documentation, and administrative responsibilities
• Perform other duties as assigned in support of sales objectives