Regional Sales Manager, North America Video

Regional Sales Manager, North America Video (Northeast)

JOB DESCRIPTION

ACT Entertainment

DEPARTMENT: Sales FLSA STATUS: Exempt, Commission-Eligible

REPORTS TO: Director of Sales EFFECTIVE DATE: 2/18/2026

SUMMARY: This position is responsible for driving revenue growth for ACT's Video product portfolio by cultivating relationships across the full ecosystem of live event and permanent installation markets in the Northeast United States. The role goes beyond transactional sales: the ideal candidate operates as a consultative partner and technical evangelist, engaging designers, integrators, rental houses, consultants, architects, and creative studios early in the project lifecycle to position ACT as the essential video technology partner.

The Northeast territory encompasses one of the densest concentrations of live event, theatrical, corporate, institutional, and cultural venue markets in North America -- from Broadway and Manhattan corporate AV to the museum and university corridor stretching from Washington, DC to Boston. This role is responsible for both servicing established accounts and developing emerging market verticals including immersive experiences, themed entertainment, and media-driven permanent installations.

DUTIES AND RESPONSIBILITIES:

Revenue Generation & Pipeline Management

• Manage and track all sales leads through closure, including direct prospect engagement and collaboration with resellers, integrators, and distribution partners within the territory.
• Create opportunities, system configurations, and quotes, following through to closure utilizing the current CRM system.
• Develop and execute a territory plan with quarterly targets, account prioritization, and vertical market development strategies.
• Handle pre-sales inquiries, technical scoping, and system design consultation to position ACT video products as the specified solution.

Consultative Selling & Technical Evangelism

• Engage early in project lifecycles with designers, specifying engineers, consultants, and architects to influence specifications before competitive bids are solicited.
• Design and execute compelling product demonstrations, including portable demo environments and on-site proof-of-concept setups for prospective clients.
• Provide technical training and product education to integrators, rental houses, and end users to build product confidence and specification loyalty.
• Act as a subject matter resource on video processing, media server workflows, signal distribution, and system design for live event and installation applications.

Market Development & Vertical Expansion

• Identify, cultivate, and develop new customer categories and vertical markets beyond traditional live event rental, including immersive experience designers, themed entertainment studios, museum and cultural institutions, corporate experience centers, houses of worship, higher education, and architectural lighting/media firms.
• Build and maintain a network of relationships with architects, experience designers, creative directors, and AV consultants who influence technology decisions in permanent installation and destination experience projects.
• Represent ACT at trade shows, industry events, dealer events, and regional association meetings to promote the full ACT Video product portfolio.

Competitive Intelligence & Market Feedback

• Actively track competitive activity, project specifications, market sentiment, and emerging technology trends within the territory and report findings through weekly activity summaries.
• Provide structured feedback to product management, marketing, and leadership on customer needs, competitive gaps, pricing dynamics, and emerging application categories.
• Collaborate with marketing to develop territory-relevant case studies, application stories, and sales tools that support specification and adoption.

Additional

• Provide weekly activity reports summarizing calls, opportunities, quotes, pipeline status, and competitive environmental factors.
• Perform additional duties as assigned.

SUPERVISORY RESPONSIBILITIES:

• None

QUALIFICATIONS:

Required

• Bachelor's degree in a technology or media field (video production, theatrical/stage production, IT, electrical engineering, broadcast, or related discipline) or 5+ years of directly related professional experience in AV systems integration, live event production, or video technology sales.
• Demonstrated knowledge of video processing, signal distribution, and AV system architectures.
• Proven track record in B2B technical sales, channel sales, or solutions selling within the professional AV, live event, or broadcast markets.
• Strong consultative selling skills with the ability to engage technical and non-technical stakeholders at all levels, from system engineers to C-suite decision makers.
• Strong written and verbal communication skills, including the ability to present information to upper management, public groups, clients, and industry audiences.
• Strong organizational skills and disciplined CRM usage habits.
• Ability to deliver exceptional customer service and responsiveness.
• Proficiency with standard business productivity tools and comfort learning new platforms.
• Ability to travel up to 50%.
• Ability to lift and maneuver demonstration equipment, up to 50 lbs.

Preferred / A Plus

• Proficiency or hands-on experience in event video production, media server operation and programming (Hippotizer, Disguise, Notch, TouchDesigner, or similar), and video systems design for live events or permanent media-driven installations.
• Extended professional network and established contacts among live event rental vendors, permanent installation integrators, AV consultants, architects, and experience design firms.
• CTS, CTS-D, or CTS-I certification from AVIXA.
• Understanding of IP-based video transport protocols (NDI, Dante, ST 2110/2022-6) and emerging AV-over-IP architectures.
• Familiarity with pixel mapping, LED processing, content management workflows, and real-time rendering pipelines.
• Experience reading and interpreting AV system drawings, riser diagrams, and one-line signal flow documentation.
• Knowledge of control system integration (Crestron, Extron, QSC Q-SYS) and how video products interface with broader building and venue systems.
• Established relationships within the Northeast AV and live entertainment community, including familiarity with AVIXA, USITT, LDI, InfoComm, and regional industry associations.
• Experience with or exposure to immersive experience design, themed entertainment, or media

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required to sit; occasionally required to walk.
• Frequently required to drive within the territory (up to 50% travel).
• Continually required to utilize hand and finger dexterity for computer and equipment operation.
• Occasionally required to climb, balance, bend, stoop, kneel, or crawl during equipment setup and demonstration.
• Must be able to lift and/or move up to 50 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Benefits & Perks:

• Health & Wellness: Comprehensive medical, dental, and vision insurance plans.
• Retirement: 401(k) plan with a 4% company match
• Paid Time Off: 10 days of vacation, 6 days of sick leave, and 8 paid company holidays annually.
• Disability & Life: Short-term and long-term disability coverage, plus employer paid life insurance..

COMPANY VALUES:

• Deliver Legendary Service: It's all about the experience. With every experience, do the little things, as well as the big things, that surprise people. Make every interaction stand out for its helpfulness. Create the "WOW" factor that turns customers into raving fans. This includes both internal and external customers.
• Do the Right Thing, always: Demonstrate an unwavering commitment to doing the right thing in every action you take, and, in every decision, you make, especially when no one 's looking. Always tell the truth, no matter the consequences. If you make a mistake, own up to it, apologize, and make it right.
• Practice Blameless Problem-Solving: Demonstrate a relentless solution focus, rather than pointing fingers or dwelling on problems. Identify lessons learned and use those lessons to improve ourselves and our processes so we don't make the same mistake twice. Get smarter with every mistake. Learn from every experience.
• Contribute to Profit: We're in business to deliver value to our customers while making money. We all play a role in building revenue that exceeds our expenses. Look for ways to increase our sales, develop new customers, and control our expenses.
• Honor Commitments: Do what you say you're going to do, when you say you're going to do it. This includes being on time for all phone calls, appointments, and meetings. If a commitment can't be fulfilled, notify others early and agree on a new deliverable to be honored.
• Embrace Change and Growth: What got us here is not the same as what will get us to the next level. Get outside your comfort zone, rather than stubbornly hanging on to old ways of doing things. Be excited by the possibilities that change, and growth bring. Be flexible.
• Be Positive: You have the power to choose your attitude. Choose to be joyful, optimistic, and enthusiastic. See the good in others. Your attitude is contagious. Spread optimism and positive energy.
• Keep Things Fun: While our passion for excellence is real, remember that the world has bigger problems than the daily challenges that make up our work. Stuff happens. Keep perspective. Don't take things personally or take yourself too seriously. Laugh every day.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management 's right to assign or reassign duties and responsibilities to this job at any time.__Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.