Program Management Spec II

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The individual in this role will perform complex (journey-level) work in a variety of functions, such as planning, implementing, and monitoring security program elements and services that support government organizations throughout the state of Texas in the protection of their information resources. This position will interact frequently with external personnel at state, local, educational, and governmental organizations throughout the state using a variety of communication mechanisms, including email and phone. This role also works on the outreach and security development efforts across local government entities, and is responsible for planning, implementing, and managing programs to create and share cybersecurity materials and develop resources for local governments to improve cybersecurity maturity. The ideal candidate will be a well-rounded professional with a good understanding of information technology, an interest in cybersecurity, and able to support additional developments within the Texas Information Sharing and Analysis Organization (TX-ISAO). Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

Essential Job Duties

• Supports the statewide services efforts to assist and implement systems, reports, and programs that deliver services to governmental entities across the state and help TXCC and its customers fulfill statutorily mandated deadlines and deliverables.
• Tracks and ensures delivery of cybersecurity threats, vulnerabilities, information received by TXCC to relevant stakeholders via the TX-ISAO. Assists the division in the implementation of additional tools to deliver TX-ISAO information to stakeholders.
• Certifies cybersecurity training programs for state and local government employees, and when necessary, updates the standards for maintenance of certification by the cybersecurity training programs.
• Helps provide oversight and governance to governmental entities to assist them in meeting comprehensive infrastructure, facilities, and data security contractual obligations.
• Works with division staff and external stakeholders on improving the cybersecurity of the state.
• Ensures division website content is accurate, up-to-date, and effectively communicated.
• Ensures division email boxes are monitored and maintained.
• Functions as a cybersecurity generalist able to support and backfill work across the entire team.
• Advises customers and internal stakeholders on security configuration issues and best practices.