Patient Care Coordinator

Position Overview
Dr. C Family Dentistry - Valley is seeking an experienced and patient-focused Patient Care Coordinator to join our team. This role is ideal for someone with at least one year of experience in a dental front office setting who thrives in a fast-paced environment and is passionate about delivering an exceptional patient experience.

Schedule
M: 6:30am - 2pm
T: 6:30am - 3pm
W: 1pm - 8pm
R: 1pm-8pm
F: 6:30am - 3pm

What We Offer

• Supportive and team-oriented work environment
• Opportunity for continued growth and development
• Competitive compensation based on experience
• Consistent schedule and work-life balance

Key Responsibilities

• Greet and check in patients, ensuring a welcoming and professional experience
• Answer phones and manage appointment scheduling to maintain a productive schedule
• Verify patient information and maintain accurate records
• Perform insurance verification and provide basic benefit breakdowns to patients
• Collect co-pays, balances, and process patient payments
• Coordinate patient flow and support the clinical team as needed
• Follow up with patients regarding appointments and treatment
• Maintain an organized and efficient front office environment

Skills, Knowledge and Expertise

• Minimum of 1 year of experience in a dental front office role required
• Experience with dental insurance verification and patient scheduling preferred
• Familiarity with practice management software is a plus
• Strong communication and interpersonal skills
• High attention to detail and organizational skills
• Ability to multitask and work efficiently in a team environment
• Positive attitude and strong customer service mindset

Benefits

• Competitive hourly rate based on experience
• Paid Time Off (PTO)
• Medical, dental, and vision insurance options
• 401(k) with employer matching
• Professional development and growth opportunities
• Supportive, team-oriented work environment
• Modern technology and well-equipped operatories