Veterinary Receptionist

Hunt Valley Animal Hospital is a busy, 7-doctor practice located in the heart of Northern Baltimore County. We are proud to provide high-quality veterinary care to pets and families throughout Cockeysville, Hunt Valley, Timonium, and the surrounding Baltimore County communities. Our compassionate team is dedicated to creating a welcoming, supportive environment for both clients and their beloved pets.

If you’re passionate about animals, thrive in a fast-paced environment, and enjoy helping people, we’d love to meet you!

Position Overview

Hunt Valley Animal Hospital is seeking a friendly, organized, and service- focused Veterinary Receptionist to join our front desk team. As the first point of contact for our clients, you play a vital role in creating a positive and seamless experience from check-in to checkout.

This role is ideal for someone who enjoys building relationships with pet owners, multitasking in a busy hospital setting, and being an important part of a collaborative veterinary team.

Some of the responsibilities you will own in this role:

• Provide warm, professional client service to pet owners and patients
• Answer phones, schedule veterinary appointments, and gather patient history
• Process invoices and payments accurately
• Verify vaccination and medical record status
• Communicate patient arrivals and needs with veterinarians and technical staff
• Prepare prescription, food, and OTC product requests as directed
• Maintain accurate records in veterinary practice management software
• Support smooth daily hospital operations and front-desk workflow

This description is not exhaustive; duties may evolve with hospital needs.

Preferred Qualifications

• Experience in a veterinary clinic, animal hospital, or medical reception role preferred
• Genuine passion for animal health and client care
• Strong communication and interpersonal skills
• Ability to multitask in a busy veterinary environment
• Comfortable with computers and scheduling software
• Positive, dependable, team-oriented attitude

Benefits

• Employee discounts
• Flexible schedules
• Training and Career development