Ecommerce Virtual Assistant - Freelance, Remote

About the Client

A New York–based, early-stage startup in the e-commerce and IT space is building AI-powered tools that help individuals, households, and solo entrepreneurs live more sustainably. The founder is a busy operator balancing company building and home life and needs reliable, proactive support. The company values privacy, impact, and execution, and is growing a community of early adopters while refining its product and operations.

Why does this role exist?

The founder urgently needs a proactive, reliable assistant to take ownership of recurring personal, administrative, social media, and e-commerce tasks without extensive hand-holding. Previous freelancers have been unreliable or inconsistent, and the current premium service is too expensive for the required scope. This full-time role exists to stabilize operations, improve execution speed and consistency, and free the founder to focus on high- priority work.

The Impact you’ll make

Travel and Household Operations

• Own business travel: research, compare, and book flights, hotels, cars; manage changes and confirmations
• Handle reservations, itineraries, and calendar holds; anticipate needs and present options
• Manage household tasks and personal admin; coordinate vendors as needed
• Manage Airbnb tasks (guest messaging, calendar, cleanings coordination)

E-commerce and Dropshipping (Shopify)

• List, optimize, and maintain products and inventory; ensure accurate descriptions, pricing, and images
• Coordinate with dropshipping suppliers; track orders, shipping, and returns
• Monitor store performance basics; flag issues and propose improvements

Social Media and Content Execution

• Manage and schedule daily posts on LinkedIn, Instagram, Facebook, and TikTok
• Edit content using Canva; repurpose raw media into platform-ready assets
• Coordinate basic email marketing tasks using provided tools; draft/review with AI support (Claude/Magic)

Task, Project, and Communication Coordination

• Run the daily task list in ClickUp; maintain statuses, priorities, and due dates
• Keep the founder updated on pending tasks and blockers; communicate proactively via WhatsApp/calls
• Coordinate communications with team members and external contacts; draft, rewrite, and polish messages with AI tools and Grammarly

Basic Bookkeeping and Admin

• Support light bookkeeping tasks (not accounting): receipts, categorization, simple reports
• Keep shared files organized in Google Drive and maintain Google Sheets trackers

Skills, Knowledge and Expertise

Required:

• Proven Shopify experience with dropshipping and product listing/inventory management.
• Demonstrated social media management and Canva content editing for multiple platforms.
• Strong proactive communication and problem-solving; able to move work forward with minimal supervision.
• Excellent English written and spoken communication; confident on WhatsApp, calls, and email.

Your superpowers are...

• Technical: Shopify (listings, inventory), dropshipping workflows, Canva, ClickUp, Google Drive/Sheets, social platforms, email marketing basics, WhatsApp, phone support, Grammarly, and AI tools (Claude, Magic AI) for drafting and research.
• Operating: Organized project management, attention to detail, clear documentation, follow-through, and prioritization.
• Personal: Proactive, resourceful, highly reliable, communicates blockers immediately, comfortable executing with limited instructions, calm under shifting priorities.

WFH Set-Up:

• Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
• Internet speed of at least 40MBPS
• Headset with an extended mic that has noise cancellation and a webcam
• Back-up computer and internet connection
• Quiet, dedicated workspace at home

You should apply if...

• You thrive in a fast-moving founder-led environment and take pride in making someone else’s day radically easier.
• You prefer ownership over checklists, communicate early and often, and close loops without prompting.
• You can manage a diverse workload spanning personal tasks, social media, and e-commerce with consistency and care.
• You value sustainability and enjoy supporting a mission-driven business in e-commerce and IT.

What to expect...

Work Setup:

• Remote position
• Must have a reliable internet connection and a quiet workspace
• Required to provide own computer with Intel Core i5 or something similar or higher operating system

Working Hours:

• 40 hours per week
• Monday–Friday, 11:00 am–7:00 pm Eastern Time

Compensation:

• $6 per hour
• No benefits package included

Benefits