EL/PL Claims Handler

Keoghs are seeking a Claims Handler (CH3) to join their Liverpool team. The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £30,000. The handler will manage the claim from inception to settlement pre litigation.

Key Accountabilities

• To proactively manage a caseload of PL/EL claims up to and including reserve limits of £30,000 to conclusion
• Maintain accurate data on relevant case management system
• Comply with set client SLA’s
• To attend client review meetings and assist with client project work where applicable
• Undertake appropriate additional tasks provided by the team leader
• Ensure quality service standards and productivity levels are maintained to a high standard
• Report to Team Leader/Claims Unit Service Manager undertaking appropriate additional tasks
• Allocate new claims as and when required
• Carry out supervisory tasks appropriate to level and as per management instructions

Experience, Skills and Qualifications

• Minimum 2 years claims handling experience
• Experience dealing with quantum up to 25k
• Experience in the evaluation, negotiation and settlement of Public/Employers' Liability Claims
• Flexible approach to work
• Supervisory experience is desirable

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation