Digital Content Operations Manager - York (must live local)

Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? We're looking for an experienced Digital Content Operations Manager to join our successful team at our head office in York (must live local).

Please only apply if you have the relevant experience*

As the Digital Content Operations Manager, you will lead the delivery, governance and continuous improvement of website content across all the Portakabin markets, working with writers, SEO specialists, localisation partners and internal stakeholders to ensure high-quality, search-optimised content is delivered consistently. This is a unique opportunity to play a key role in a major digital transformation programme while establishing the processes, standards and governance needed to support long-term content excellence across the business.

You will own the delivery and governance of the content programme across all markets, ensuring content is produced efficiently, meets quality standards and is delivered in line with programme milestones.

Your role will be to drive the adoption of streamlined content workflows, strong governance, and consistent editorial standards across all websites. You'll improve content quality, accessibility, and SEO, ensuring engaging, discoverable, and user-focused digital experiences.

Role Details:
• Annual Salary – Up to £49,000 depending on experience
• On-target annual bonus of up to 10%, with the potential to earn up to a maximum of 20% based on business performance
• Role based - New Lane, Huntington, York, YO32 9PT – Once you are fully competent in the role, you will be able to work from home 1 to 2 days per week.
• Permanent - Immediate start available. Applications will be reviewed on an ongoing basis and the role may be filled before the closing date.
• Eligible for Private Medical Scheme
• Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days each year.

In this role you will be required to:

• Manage the delivery of content across multiple websites and European markets, balancing global consistency with local market requirements while tracking progress against timelines, budgets and key milestones.
• Own the website content estate, ensuring content remains accurate, compliant, relevant and optimised throughout its lifecycle.
• Support the development and publication of thought leadership content to demonstrate expertise, reinforce strategic positioning and enhance the customer experience, ensuring content remains relevant, discoverable and valuable across all markets.
• Create and manage content workflows from briefing through to publication.
• Develop and refine writer briefs and review and approve content to ensure editorial standards are maintained.
• Manage relationships with SEO agencies and localisation partners to ensure consistent delivery standards across all markets.
• Support content optimisation for both traditional and AI-driven search, monitor content performance and identify improvement opportunities.
• Coordinate reviews and approvals with country teams, subject matter experts and business stakeholders.
• Facilitate content workshops and briefing sessions to drive accountability and ownership across all stakeholders.
• Establish content governance frameworks and ownership models and define content review cycles and approval processes to drive continuous optimisation based on performance and business priorities.

Essential Requirements

• Educated to degree level or equivalent relevant experience.
• Strong editorial judgement and content quality assurance
• Extensive experience delivering website migration, content transformation or large-scale website programmes, including multi-market and multilingual content delivery.
• Strong knowledge of project and resource management, process improvement and continuous optimisation
• Strong knowledge of SEO content optimisation and digital performance
• Experience managing multilingual content and localisation
• Experience managing content production through internal teams, agencies, freelance writers or localisation partners.
• Excellent communication, influencing and stakeholder engagement skills at all levels
• Experience in building and maintaining strong professional networks internally and externally.

Skills:

Content Operations, Website Content Management, Content Governance, Editorial Management, Content Strategy, Stakeholder Management, SEO & AI Search Optimisation, Localisation & Multi-Market Content, Project & Resource Management, Content Performance & Optimisation

NOTE: If we receive a high volume of applications for a role, we reserve the right to close a vacancy earlier than scheduled.

Benefits & Opportunities

• Contributory pension including life insurance benefit
• A range of dedicated health and wellbeing services
• Cycle to Work Scheme
• Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)
• Learning & development opportunities and resources
• A chance to give back to your community with two annual volunteering days