IDT
Rising
IDT Telecom Asia Pacific is the provider of retail and wholesale telecommunications services.
- Open roles
- 153
- New role every
- ~2.1 days
- Posting trend
- 1.5× vs prior 90d
Company signals
Score: 80
GitHub org
Yes
New cities (90d)
58
HN mentions (90d)
5
SEC Form D filed
6063 days ago
Job facts
- Location
- Guatemala City, Guatemala
- Workplace
- Onsite
- Type
- Operations
- Department
- Global Money Transfer Solutions
- Posted
- Sep 02, 2026
Last verified live 1 month, 1 week ago · checked directly on the company's Lever
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Customer Service Lead
at IDT
We are looking for a Team Lead to provide day-to-day leadership and support to our customer operations team. The Team Lead will help employees succeed by providing coaching, resolving operational questions, monitoring performance and quality, and ensuring the team remains aligned with business goals and company standards.
This is a hands-on leadership position for someone who is proactive, solution- oriented, and comfortable working in a fast-paced customer service environment.
We Offer:
- Competitive salary
- Bonuses
- A great and positive workplace
- Parking Subsidy
- Life and Medical Insurance
- Benefits and Discounts
- Growth opportunities
- Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)