Scheduling Coordinator

Corey+Then Dental Implants, Periodontics, Oral Surgery
South Portland, ME | Full-Time | In-Office Position
https://coreyandthen.com/

Why Join Our Team?

We believe great team members deserve great benefits. When you join Corey+Then, you'll be part of a supportive, high-performing team dedicated to providing exceptional patient care and service.

Benefits & Perks

• Competitive Pay
• Bonus Potential
• Annual Merit Reviews
• Paid Time Off (PTO)
• 401(k) with up to 4% Company Match
• Medical, Dental, and Vision Insurance
• Virtual Care Benefits
• Health Savings Account (HSA) with HDHP Health Plans
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability Coverage
• Employee Assistance Program (EAP)
• BLS/CPR Certification
• Career Growth Opportunities into Clinical or Management Roles
• National Employee Discounts and Rewards Marketplace

About the Role

Are you passionate about creating exceptional experiences for patients? Do you thrive in a fast-paced environment where organization, communication, and customer service are key?

Corey+Then Dental Implants, Periodontics, Oral Surgery is a premier oral surgery practice dedicated to delivering outstanding patient care and first- class service to our referring doctors. As our practice continues to grow, we're seeking a friendly, detail-oriented, and service-driven Scheduling Coordinator to join our team.

In this important role, you will help ensure a seamless experience for patients from their first interaction with our office through their scheduled treatment. If you enjoy helping others, staying organized, and being part of a collaborative team, we'd love to hear from you.

Previous oral surgery experience is a plus, but we are willing to train the right candidate.

What You'll Do

• Provide concierge-level customer service to patients, referring offices, and team members in person, by phone, and through electronic communication
• Welcome patients and visitors with professionalism and warmth
• Answer incoming calls promptly and courteously
• Schedule appointments efficiently to maximize patient satisfaction and provider availability
• Prepare daily provider schedules
• Prepare and maintain patient charts and documentation
• Coordinate patient flow to minimize wait times and improve the patient experience
• Assist patients with questions and scheduling needs
• Maintain a clean, organized, and professional reception area
• Build and maintain strong relationships with referring offices
• Ensure compliance with HIPAA and patient confidentiality standards
• Perform additional administrative duties as assigned

Qualifications

Education & Experience

• High school diploma or equivalent required
• Minimum one year of customer service experience required
• Dental or oral surgery experience preferred, but not required

Skills & Abilities

• Understanding of dental terminology preferred
• Friendly, professional, and patient-focused demeanor
• Strong communication and interpersonal skills
• Excellent organizational and time-management abilities
• Attention to detail and accuracy
• Proficiency with basic office functions, including typing and filing
• Ability to multitask in a fast-paced environment while maintaining a positive attitude

Corey+Then Dental Implants, Periodontics, Oral Surgery is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity, or protected veteran status.

E-Verify Participation Notice:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm authorization to work in the United States. If E-Verify cannot confirm work authorization, the employer will provide written instructions and an opportunity to contact the appropriate federal agency before taking any employment action.

Know Your Right to Work: https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf