Restaurant365
Restaurant365
- Open roles
- 30
- New role every
- ~4.5 days
- Posting trend
- 2.5× vs prior 90d
Job facts
- Location
- Austin, TX/Akron, Ohio/Irvine, CA
- Workplace
- hybrid
- Type
- full-time
- Department
- Customer Success Management
- Posted
- Apr 07, 2026
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Customer Success Manager, Enterprise (Named Accounts)
at Restaurant365
The Customer Success Manager, Enterprise is responsible for driving long-term retention and growth across a portfolio of high-value Enterprise accounts ($50k+ ARR) with dedicated, high-touch coverage. You will act as a trusted advisor to restaurant and hospitality executives and operators, ensuring they realize measurable ROI from Restaurant365’s platform, including Accounting, Operations, Workforce, Payroll/HR, and BI solutions.
You own account outcomes across adoption, renewal, and expansion, leveraging data, executive engagement, and cross-functional coordination to deliver Gross and Net Annual Retention targets for your book of business.
This position has a salary range of $78,8000-$118,200 per year + Bonus. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives