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ACMH

www.acmhnyc.org

ACMH is a non-profit organization that offers hospitalization, incarceration, rehabilitative and homelessness services.

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Score: 59
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Job facts

Location
Queens, New York, United States of America
Type
Full-time
Posted
Jun 10, 2026
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Front Desk Monitor, 74 Avenue A

at ACMH


Position: Front Desk Monitor, 74 Avenue A

Reports to: Program Director

Location: Queens (Queens Village)

Schedule: Tuesdays through Saturdays (3:00pm-11:00pm)

Tasks:

  • Monitors the entry and egress of building residents and guests.
  • Responsible for taking telephone messages for the residents and staff of the building.
  • Responsible for the distribution of resident mail.
  • Provides the first line of defense in case of emergencies; (i.e. calling management, the fire department in case of a fire, etc.), assists with crisis intervention and building evacuation.
  • Conducts building rounds throughout shift.
  • Accurately records resident events, incidents, and building walkthrough observations in the Front Desk Logbook.
  • Monitors and documents client self-administration of medication, according to program policy and procedures.
  • Report incidents or behavioral changes in residents to on-call staff.
  • Assists with client cooperative meal plan as applicable.
  • Attends training as requested by supervisory staff.
  • Provides front desk coverage at other ACMH residential locations as assigned, based on program needs.
  • Maintains a calm, respectful, and professional demeanor when interacting with residents, staff members, and visitors.
  • Duties as assigned by supervisor.