Restaurant365
Restaurant365
- Open roles
- 30
- New role every
- ~4.5 days
- Posting trend
- 2.5× vs prior 90d
Job facts
- Location
- Mexico City
- Workplace
- hybrid
- Type
- full-time
- Department
- Support
- Posted
- Jan 15, 2026
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Support Specialist, Non Technical
at Restaurant365
The Support Specialist helps Restaurant365 customers resolve questions and issues across the R365 platform. You’ll support customers through tickets, live chat, and phone calls, guiding them through workflows, resolving common issues, and escalating complex cases when needed. This role is ideal for someone who is detail-oriented, customer-focused, and thrives in a fast-paced, high-volume support environment.