Polymer Sales Support Expert

Are you the person everyone trusts to keep orders accurate and customers satisfied

Want a role where your attention to detail truly moves the business forward?

Let’s join our team as

Polymer Sales Support Expert

Purpose of the Position:

We are looking for a proactive and solution-oriented Polymer Sales Support Expert to join our team. You will play a key role in supporting the Polymer Sales Team of MOL Group’s Petrochemicals North-West European region by ensuring smooth execution of sales processes and providing high-quality sales operational support.

The role contributes to customer satisfaction and business performance through accurate order management, coordination across the value chain, and close cooperation with internal stakeholders.

Key Responsibilities:

• Process, manage, and follow up customer orders to ensure on‑time delivery and high service levels

• Act as primary contact for customers regarding orders, deliveries, invoicing, certificates and samples

• Execute daily sales administration, including customer master data maintenance, e‑invoicing setup and contract management in CRM

• Monitor invoice and overdue payments, manage credit limit requests in CRM

• Handle customer complaints and follow up on resolution status

• Prepare sales reports and support decision-making

• Manage special requests and sample cases

• Support Sales Managers with administrative tasks, CRM updates, and reporting

• Contribute to sales-related projects and propose process improvements

To be successful in this role, you will need:

• BSc/MSc degree in Economics or related field

• Customer‑focused, proactive, solution‑oriented mindset

• Excellent communication and stakeholder management skills

• Team player with a problem-solving mindset

• High level of accuracy and ability to work independently

• Basic knowledge of order‑to‑cash, foreign trade, logistics, and basic financial processes

• Minimum 1 year relevant experience in Sales/Customer care/Logistics

• Fluency in English, German minimum B2 level

• Confident user of MS Office and CRM/ERP systems (e.g., SAP, Salesforce)

Top reasons to work with us:

• Attractive compensation package –

  • Gross 800.000 HUF/year cafeteria

  • 13th month salary which is paid in December

• Private Medicare health insurance

• Wellbeing benefits: In the four areas of life—health preservation, financial awareness and planning, community, and support in all life situations

• Life and accident insurance

• Cell phone – with unlimited data and calls for personal usage as well.

• Have an impact contribute to shaping MOL Group’s future

• Participation in numerous training and talent programs (soft skills and hard skills as well).

At MOL Group, we know that our strength lies in diversity. During the selection process, we provide equal opportunities to all applicants with the appropriate qualifications and work experience, regardless of age, gender, disability, or reduced work capacity, sexual orientation, or ethnicity. At MOL Group, everyone matters.

If you have any specific needs related to your reduced work capacity at any stage of the recruitment process, please inform our recruitment team! We are happy to assist.