Real Estate Operations Virtual Assistant - Freelance, Remote

About the Client
Our client is a growth-focused mid-sized company specializing in real estate investment and property management. They leverage technology and operational best practices to scale their business efficiently. The team is committed to proactive, streamlined processes and sustainable growth.

Why does this role exist?
This role was created to provide high-level operational support to a business partner who is ready to scale but needs dedicated assistance to manage and improve core processes. The assistant will serve as a key operational partner, driving clarity, efficiency, and growth within property acquisition and disposition workflows. This position is critical to helping the business move beyond current bottlenecks by managing CRM tools and refining operational systems.

The Impact you’ll make

Operational Management

• Manage and maintain the FreedomSoft CRM system to ensure accurate and timely data entry and pipeline tracking.
• Oversee and optimize key business processes related to property acquisition and disposition.
• Shadow the business partner closely to learn and eventually take over operational responsibilities.

Process Improvement

• Identify inefficiencies and develop or improve Standard Operating Procedures (SOPs) to streamline workflows.
• Support ongoing operational clarity and alignment with company values and growth goals.

Communication & Coordination

• Serve as a proactive liaison between stakeholders, ensuring timely follow-ups and clear communication via email and other platforms.
• Provide regular updates and reports on operational progress and CRM activities.

Proactive Problem-Solving

• Anticipate operational challenges and propose solutions to improve business scalability and efficiency.
• Assist in managing automated marketing and client engagement systems as applicable.

Skills, Knowledge and Expertise

Required:

• Proven operational experience within the real estate industry, specifically in property acquisition and disposition.
• Proficiency with CRM systems, with demonstrated comfort using FreedomSoft or similar software.
• Excellent written and verbal English communication skills.
• Experience managing and improving business processes and SOPs.
• Ability to work proactively with minimal supervision in a fast-paced environment.
• WFH Set-Up:
  • Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
  • Internet speed of at least 40MBPS
  • Headset with an extended mic that has noise cancellation and a webcam
  • Back-up computer and internet connection
  • Quiet, dedicated workspace at home

Your Superpowers:

• Strong operational mindset combined with real estate industry knowledge.
• Advanced CRM skills, particularly with FreedomSoft or comparable tools.
• Exceptional organizational and multi-tasking abilities.
• Excellent interpersonal and communication skills with a proactive approach.
• Ability to analyze workflows and creatively solve operational challenges.
• Comfortable shadowing leadership and learning quickly to take ownership.

**You should apply if… **

• You thrive in roles that require both autonomy and close collaboration.
• You value clarity, structure, and continuous improvement in business operations.
• You have a proactive, can-do attitude and are motivated by helping businesses grow.
• You enjoy working in a fast-moving environment where your input can directly impact success.
• You are passionate about real estate and operational excellence.

What to expect...

Work Setup:

• Remote position
• Must have a reliable internet connection and a quiet workspace
• Required to provide own computer with Intel Core i5 or something similar or higher operating system

Working Hours:

• 40 hours per week
• Monday to Friday, 9:00 AM – 5:00 PM Mountain Time

Compensation:

• $6 per hour
• No benefits package included

Benefits