Basic Responsibility

The Medical Assistant will be responsible for providing support services to ensure efficient operation in the offices and clinical environment. You will support doctors and patients through a variety of tasks related to patient care management, organization and communication.

Specific Responsibilities

The specific responsibilities of the Medical Assistant encompass but are not limited to the following:

• Interviewing patients and document basic medical history
• Organizing and scheduling appointments
• Updating and filing medical records and insurance reports
• Schedule and pre-cert surgical procedures and laboratory services
• Assist during medical examinations
• Scan and index medical documents into patient charts
• Prepare and clean treatment rooms
• Establish and maintain constructive working relationships with patients, coworkers, doctors, managers, hospital staff and other individuals that you interact with at Fondren Orthopedic

Education and Experience:
• High school diploma or equivalent required
• Associate degree or higher preferred
• Medical office experience preferred
Knowledge, Skills, Abilities
• Safety and Confidentiality - Follows OSHA regulations and the safety guidelines of the Practice. Follows HIPAA policies and procedures. Respects and maintains patient confidentiality.
• Organization -- Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished.
• Professional Maturity -- The ability to separate emotional feelings from the real issues at hand. The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations.
• Time Management -- Managing one's own time and the time of others; the ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
• Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Interpersonal Communication -- Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation
• Communication -- The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others.
Physical Demands
Physical Demands: Tasks and expectations may vary by team. Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner.
Work Environment
Well-lighted, heated and/or air-conditioned indoor clinic office setting with adequate ventilation; Moderate noise (examples: business office with computers and printers, light traffic) Typical schedule is Monday through Friday with regular working hours; Occasional overtime may be required.

Qualifications

Skills Required:

• Proven working experience as a medical assistant
• Knowledge of electronic medical records software and procedures
• Excellent time management skills and ability to multi-task and prioritize work
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Proficiency in MS Office and patient management software
• Knowledge of HIPAA and OSHA requirements
• Physical Requirement: Must be able to lift up to 40 lbs.

Minimum education and work experience requirement

• High School diploma or equivalent
• Graduate of an accredited Medical Assisting program with current CMA certification from AAMA, AMT or NCCT.
• Ten or more years of Medical Assistant experience

Reports to: Administration

Supervises: None