ITOC
ITOC Australia is an AWS cloud integrating service as well as a solution company.
- Open roles
- 81
- New role every
- ~1.5 days
- Posting trend
- 3.4× vs prior 90d
Company signals
Score: 78Job facts
- Location
- San Francisco, California, United States of America
- Department
- 11_TWUSA PS - Tech Advisory Service Development
- Posted
- Aug 13, 2026
Last verified live 1 month, 3 weeks ago · checked directly on the company's Greenhouse
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Technology Advisory Engagement Lead
at ITOC
The Engagement Lead is the delivery and solution leader for AI-native advisory engagements. This role combines the responsibilities of an engagement manager, product leader, and systems thinker—owning how strategy translates into working solutions and measurable outcomes. You sit at the center of the engagement—connecting client intent, business outcomes, and execution reality.
Job responsibilities
- Own Delivery of Outcomes
- Translate client goals into clear workstreams, milestones, and outputs.
- Ensure delivery leads to measurable business impact, not just recommendations.
- Drive the “last mile” from idea → implementation → outcome.
- Structure and Lead the
Engagement
- Break down complex problems into clear, actionable components.
- Define how work gets done across:
- Team members
- AI agents
- Client stakeholders
- Maintain momentum, clarity, and focus across the engagement.
- Orchestrate AI-Native Delivery
- Design how AI is used across the engagement:
- Analysis
- Scenario modeling
- Code and workflow generation
- Documentation
- Delegate work effectively to AI while maintaining quality and judgment.
- Ensure outputs are accurate, relevant, and decision-ready.
- Design how AI is used across the engagement:
- Ensure Quality and
Coherence
- Review outputs across the engagement for:
- Logical consistency
- Business relevance
- Technical feasibility
- Connect the dots across workstreams—ensuring a coherent narrative and solution.
- Review outputs across the engagement for:
- Interface with
Client Delivery Leadership
- Act as primary counterpart to:
- CTO / CIO
- Program leads
- Product and engineering leaders
- Translate advisory recommendations into practical execution paths.
- Navigate constraints and tradeoffs in real time.
- Act as primary counterpart to:
- Manage Risk and Execution Reality
- Identify delivery risks early (technical, organizational, or commercial).
- Adjust approach proactively to maintain progress.
- Ensure recommendations are grounded in what can actually be delivered.
- Build Reusable Delivery
Patterns
- Capture and refine repeatable approaches, workflows, and assets.
- Contribute to a growing library of:
- Engagement models
- AI workflows
- Decision frameworks
Job qualifications
Technical Skills
- Experience in consulting, product, or technology delivery roles.
- Proven ability to lead multi-disciplinary teams in ambiguous environments.
Professional Skills
- Structured
Problem Solving:
- Can break down ambiguity into clear, actionable work.
- Thinks in hypotheses, tradeoffs, and outcomes.
- Delivery Leadership:
- Drives execution with focus and accountability.
- Balances pace with quality.
- System Thinking (Not Just
Architecture):
- Understands how business processes, technology, and data fit together.
- Can reason about end-to-end flows and dependencies.
- AI-Native Execution:
- Comfortable using AI to: accelerate analysis, generate outputs, improve delivery efficiency.
- Knows when to trust AI—and when not to.
- Stakeholder Navigation:
- Works effectively across business and technology stakeholders.
- Communicates clearly and concisely.
Other things to know
Learning & Development
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Responsible Use of AI in Recruitment
At
Thoughtworks, we use AI tools to support our recruitment team with
administrative tasks such as drafting communications, scheduling interviews
and writing job descriptions.
Crucially, our AI tools do not screen,
assess, rank or make hiring decisions. Every application is reviewed by our
team and all selection decisions are made exclusively by our interviewers and
hiring managers.
We are committed to fairness and responsible AI. We
actively manage our AI systems by testing, monitoring for biased outcomes and
implementing mitigation measures. We hold our third-party vendors to these
same high standards through a rigorous governance process. For additional
information, please see our full Thoughtworks AI Policy for Recruitment.
EEO
Thoughtworks is an equal-opportunity employer. We are committed to
providing equal employment opportunities to all qualified applicants and
employees without regard to race, color, religion, sex (including pregnancy,
childbirth, and related medical conditions), sexual orientation, gender
identity or expression, national origin, ancestry, age, disability, genetic
information, marital status, military or veteran status, or any other
characteristic protected by applicable federal, state, or local law. We
prohibit discrimination and harassment of any kind and are dedicated to
providing a work environment free from discrimination and harassment. This
policy applies to all terms and conditions of employment, including
recruiting, hiring, placement, promotion, stermination, layoff, recall,
transfer, leaves of absence, compensation, and training.
Thoughtworks
is also an affirmative action employer of veterans and individuals with
disabilities.
For additional information, please see the Thoughtworks, Inc. Equal Employment Opportunity &
Affirmative Action Policy Statement.
US - Work Authorization
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment in the United States.
Accommodations
Thoughtworks is committed to providing reasonable accommodations to
qualified applicants with disabilities or sincerely held religious beliefs,
practices, or observances, in accordance with applicable law.
If you
need a reasonable accommodation to complete any part of the application
process, participate in interviews, or otherwise engage in the hiring process,
you may request an accommodation by completing this form or speaking with your recruiter.
Requests may be made at any stage of the application or interview
process.
Once a request is received, Thoughtworks will engage in an
interactive process with the applicant to determine an appropriate
accommodation. Applicants are not required to disclose medical diagnoses or
detailed personal information in order to request an accommodation. All
accommodation requests will be handled in a timely, confidential, and
respectful manner, consistent with applicable legal
requirements.
Requesting an accommodation will not negatively affect
your consideration for employment. Company prohibits retaliation against any
applicant for requesting an accommodation or participating in the
accommodation process. Accommodations made during the recruitment process are
not a guarantee of future or continued accommodations once hired. If you are
hired by Thoughtworks, and require an accommodation to perform the essential
functions of your role, you may be asked to engage in our reasonable
accommodation process.
Cancellations
As a technology consultancy, the projects we undertake are subject to change based on client needs and agreements. While we strive for consistency, please be aware that project scope or availability may shift, or projects may even be cancelled, during the recruitment and selection process, which is often outside of our direct control. Should the project related to this vacancy be significantly altered or cancelled, all impacted candidates will be promptly and duly informed of the change
About Thoughtworks
Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.
#LI- Hybrid
Salary
Benefits: https://www.thoughtworks.com/en-us/careers/benefits
The annual salary range posted is subject to many factors and may vary depending on experience, geographic location, job responsibilities, performance, skills and/or training.