Houseperson - Wolfeboro Inn

General Purpose

Assures the guest rooms and public areas of the hotel exceed brand standards for cleanliness and orderliness, and that the housekeeping staff exceeds brand standards for friendliness and helpfulness to the guest. Provides support to the room attendants, laundry attendants, and housekeeping supervisory staff in a timely and efficient manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To work as a member of the team and in conjunction with the inspectors and section housekeepers maintaining a high standard of cleaning in the guest sleeping room area of the hotel and in the public areas of that section of the hotel assigned to the team. The following include the essential duties and responsibilities of this job (other duties may be assigned):

• Moves and arranges furniture.
• Turns mattresses.
• Polishes metalwork.
• Collects soiled linens for laundering and receives and stores linen supplies in linen closet.
• Stocks room attendant carts and linen closets with room supplies.
• Cleans rooms, hallways, bathrooms, corridors, elevators, stairways, linen closets, storage areas, and other work areas.
• Sweeps and scrubs floor.
• Washes walls, ceiling and woodwork.
• Washes windows, door panels, and mirrors.
• Empties wastebaskets, room attendant trash, and empties and cleans ash urns.
• Transports trash and waste to disposal area.
• Delivers ironing boards, baby cribs, rollaway beds, and other guest requests to guest rooms.
• Cleans and removes debris from loading dock.
• Stores supplies as received.
• Assists in supply and linen inventories.
• Washes and polishes water glasses, then stacks in linen closet.
• Communicates with supervisor for any special requests or duties
• Vacuum carpet in all floors
• Maintain Ince machine room
• Report to EHK if supplies are low and if equipment is damaged.

QUALIFICATIONS:

• Ability to bend, stretch, walk, and use stairs for duration of shift
• Ability to work flexible schedule, including holiday and weekends
• Ability to multi-task
• Attention to detail
• Ability to lift up to 50lbs unassisted

Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.

Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team 813-425-1985.