Motor Triager

We have an exciting opportunity for an enthusiastic experienced paralegal, file handler assistant or similar looking to progress outside of case handling. The role is one of two situated within our volume motor team which services all work under £25k from MOJ and OICP to Fast Track motor.

The candidate will have a good working knowledge of motor litigation, the different work types and Tracks, Court timetables and be confident in identifying different [Motor] Court proceedings. The role be part of the overall support Hub that will provide complete administrative support to the Motor teams.

Key Responsibilities

• Review and allocate all incoming Court proceedings to the relevant motor teams.
• Liaising with clients, Court and other parties.
• Prioritise work based on Court timetables.
• Ensure client MI is accurately input across all files.
• Ensuring files are kept within ISO 9001 guidelines
• Meeting agreed daily/weekly/monthly performance targets.
• Undertake administration duties on files as required.
• Report to the Team Leader weekly without output.

Work Hours
35 hours per week
Monday – Friday 9am – 5pm with 1 unpaid hour for lunch
Hybrid working policy with only 1 day a week formally required in office with remainder working from home, subject to ad hoc requirements for further attendance.

Skills, Knowledge & Expertise

• Established interest in law through either further education or experience within a process driven legal environment.
• Ability to plan and prioritise workloads.
• Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met.
• Good understanding IT packages.
• Excellent listening and verbal communication skills.
• Ability to follow instruction with attention to detail.

Job Benefits

• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation.