City of Gainesville
City of Gainesville is an organization that provides community service centers, government, and hall area transit services for people.
- Open roles
- 52
Job facts
- Location
- Gainesville, Georgia, United States of America
- Type
- Full-time
- Department
- Information Technology
- Salary
- $50K – $64K
Last verified live 2 months ago · checked directly on the company's NEOGOV (GovernmentJobs)
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IT Service & Support Analyst
at City of Gainesville
Working directly for the IT Service and Support Manager, the IT Service and Support Analyst plays a key support role in collecting, analyzing, and reporting on data to help ensure the efficient, effective, and confidential operation of the IT department. In this role, the Analyst will help oversee and administer a wide variety of key departmental processes, projects, and systems/tools. Key IT processes : the IT Service and Support Analyst will help ensure the smooth operation of many day-to-day activities and processes for IT. This includes receiving new requests/inputs, documenting the requirements, tracking & overseeing the IT deliverables, communications, documentation, recommendations...