Branch Manager

Summary/Objective:

The Branch Manager will be responsible for leading and managing all branch departments including the Sales, Inventory and Purchasing, Warehouse, and Logistic Department for his/her branch in Action Gypsum Supply (AGS). This position will ensure the AGS team represents the company values and brand in a positive manner while ensuring operations are accurately done and on time. Advocates for the needs of the team to ensure objectives can be achieved.

Essential Functions:

• Strategically manages all branch departments in compliance with the AGS vision of providing the best customer service in our industry
• Direct all operational aspects including distribution operations, customer service, human resources, administration and sales in a manner that promotes efficiency, accuracy and safety
• Assess local market conditions and identify current and prospective sales opportunities
• Meet goals and metrics
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Address customer and employee satisfaction issues promptly
• Initiate, coordinate and enforce optimal operational policies and procedures
• Manage security of inventory and work with inventory department on all inventory counts
• Accountable for paperwork flow to ensure timely invoicing of delivery, pickups and direct orders
• Create daily/weekly employee schedules to maximize efficiency and profitability
• Adhere to high ethical standards, and comply with all regulations/applicable laws
• Manage a team of employees including hiring, firing, and support with disciplinary action as appropriate
• Network to improve the presence and reputation of the branch and company
• Meet regularly with company management to review and assess branch status
• Other duties as assigned

Work Environment:

• Sitting, standing and walking intermittently
• Indoor office environment, temperature controlled
• Use specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Competencies:

• Demonstrated breadth and depth of sales, inventory and purchases as well as warehouse operations and expertise
• Ability to manage relationships with customers, employees and other leaders of the organization to impart that expertise and serve as a subject matter expert
• Ability to get work done through others, and effectively lead a team of employees
• Exercise cultural awareness, including race, ethnicity, socio-economic status and disability
• Skilled at communicating clearly both verbally and in writing, including the ability to provide non-technical assistance in a simple, straightforward manner
• Commitment to fulfilling the mission of Action Gypsum Supply
• Maintain a professional demeanor and respond with urgency
• Show strong teambuilding and interpersonal skills in dealing with difficult employee issues
• Understanding of discretion needed in handling confidential information and strong commitment to ethical practice
• Self-directed, accountable for results and proactive; independent problem solver
• Commitment to motivating staff through creating a positive working environment
• Capacity to solve a wide range of complex problems and advise executive management on recommended solutions