The Alliance
The Alliance fixates on child safety, permanency, and well-being with various training courses and other educational programs.
- Open roles
- 663
Job facts
- Location
- Olympia, Washington, United States of America
- Type
- Internship
- Department
- Employment Security Department
- Salary
- $61K – $82K
Last verified live 22 hours, 12 minutes ago · checked directly on the company's NEOGOV (GovernmentJobs)
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Leave and Care: (ES Benefit Specialist 3) OCDL - Internal Only
at The Alliance
The Employment Security Department (ESD) is seeking a skilled, customer- focused problem solver to serve as a Customer Support Lead within the Insurance Services Division. The ability to communicate in Spanish is required for this role. The ideal candidate is a calm, confident communicator—someone who excels at de-escalating challenging situations, analyzing complex issues, and guiding both customers and staff toward clear, timely resolutions. You are patient, empathetic, and highly detail-oriented. You thrive in fast-paced environments, navigate regulations with ease, and bring strong judgment to emotionally charged or complicated cases. You build trust quickly, collaborate effectively...