_{PolyAI is looking for a Business Development Manager to lead and scale our Business Development function, reporting into our GTM leadership team. In this role, you'll build and develop a high-performing team responsible for generating qualified pipeline while creating a best-in-class, AI-enabled go-to-market organization.}

_{We're looking for an operationally minded leader who combines strong people leadership with a passion for leveraging AI to improve productivity and execution. Beyond coaching and developing a high-performing team, you'll continuously optimize our outbound strategy, qualification framework, and GTM processes through data-driven decision making and cross- functional collaboration.}

_{A key part of this role will be leading the adoption of AI-powered workflows and AI agents across the Business Development organization. You'll help define how AI is embedded into the team's day-to-day operations, enabling reps to spend more time engaging customers and less time on manual tasks while improving pipeline generation and operational efficiency.}

_{You'll partner closely with Sales, Marketing, Revenue Operations, and Enablement to build scalable programs, improve conversion throughout the funnel, and create a repeatable growth engine.}

_{In this role, you will:}

• _{Lead, coach, and develop a high-performing team of Business Development Representatives through regular coaching, feedback, and career development.}
• _{Recruit, hire, onboard, and ramp new GTM team members.}
• _{Build scalable outbound programs and continuously improve prospecting, qualification, and opportunity generation processes.}
• _{Partner closely with Revenue Operations to improve workflows, reporting, territory strategy, forecasting, and operational efficiency.}
• _{Lead the adoption and optimization of AI agents and AI-powered workflows across the Business Development organization, ensuring the team effectively incorporates AI into prospecting, account research, outreach, coaching, and daily execution.}
• _{Evaluate emerging AI technologies and identify opportunities to improve productivity, pipeline generation, and team performance.}
• _{Work closely with Sales, Marketing, Product Marketing, and Enablement to develop compelling messaging and improve conversion across inbound and outbound motions.}
• _{Partner with Demand Generation to provide feedback on MQL quality, campaign performance, and lead routing.}
• _{Monitor team performance using data and KPIs, providing actionable coaching and recommendations for improvement.}
• _{Present accurate forecasts, performance metrics, and operational insights to GTM leadership.}
• _{Oversee GTM compensation programs, performance management, and policy administration.}

_{What you'll bring}

• _{5–7+ years of experience leading and growing Business Development or Sales Development teams within a high-growth B2B SaaS organization.}
• _{Proven success building operationally excellent outbound organizations through scalable processes, strong execution, and data-driven decision making.}
• _{Experience leading teams that leverage AI agents or AI-powered workflows in their day-to-day operations, with a demonstrated ability to drive adoption, improve productivity, and measure business impact.}
• _{Strong understanding of sales operations, funnel metrics, forecasting, pipeline management, and performance analytics.}
• _{Experience partnering closely with Revenue Operations, Sales Leadership, Marketing, and Enablement.}
• _{Demonstrated success hiring, coaching, and developing high-performing teams.}
• _{Hands-on experience with modern GTM technology including Salesforce, LinkedIn Sales Navigator, Gong, Outreach or Salesloft, marketing automation platforms, and AI-powered sales technologies.}
• _{Excellent communication, stakeholder management, and executive presentation skills.}

_{Your Style}

• _{Operationally minded with a passion for building scalable systems and repeatable processes.}
• _{AI-first mindset with a curiosity for emerging technologies and a proven ability to lead organizational adoption of AI.}
• _{Data-driven and analytical, using metrics to inform decisions and improve team performance.}
• _{Collaborative leader who builds strong cross- functional relationships across Sales, Marketing, Revenue Operations, and Enablement.}
• _{Entrepreneurial, adaptable, and energized by building in a fast-paced, high-growth environment.}
• _{Strong communicator with executive presence and the ability to influence stakeholders at all levels.}

_{We provide a competitive salary range for this role - which is $120,000 – $140,000 base salary / $170,000 - $200,000 OTE \- depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role.}

_{In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company’s long-term success.}

_Benefits

_{💰 Participation in the company’s employee share options plan}

_{🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision}

_{👪 Life Insurance}

_{◻️ STD and LTD}

_{💰 The opportunity to contribute to the company's 401k plan}

_{🏝 Flexible PTO policy + 11 designated company holidays}

_{📚 Annual learning and development allowance}

_{🏡 We’re all about making WFH work for you - that’s why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus!}

_{🧡 Enhanced parental leave}

_{👨‍👩‍👧 Company-funded fertility and family-forming programmes}

_{🌸 Menopause care programme with Maven}