Mental Health Worker I, multiple shifts, Hiring Event

The Department of Mental Health (DMH) is seeking dynamic candidates who will provide direct care services to individuals by participating in and instructing activities of daily living including, but not limited to personal care, community integration and recreation/leisure to ensure daily needs, rehabilitation needs, and human rights are met.

Mental Health Workers treat all patients with dignity and respect through interactions which affirm the individual’s needs and preferences and by optimally integrating their perspective into all facets of care.

Please note, salary does not include shift differentials

1 st shift 7:00am-3:30pm

2 nd shift 3:00pm-11:30pm

3 rd shift 11:15pm-7:15am

Employees in this position will be required to work mandatory overtime

Duties and Responsibilities (these are a general summary and not all inclusive):

• Assists with activities of daily care, treatment and rehabilitation of homeless and mentally ill individuals.
• Administers and/or assists clients in self-medication by following specific instructions concerning appropriate treatment as instructed by licensed medical personnel and/or MAP policies/procedures.
• Assists professional or medical staff in providing services to clients as needed including, but not limited to obtaining prescription medications, participating in treatment plans, waiting for transportation services, etc.
• Promotes the development of positive social skills through modeling appropriate behaviors and intervening when inappropriate behaviors are observed; ensure all human rights are met.
• Assists in the general cleaning of residence and/or facility by performing housekeeping tasks to maintain a clean and safe environment.
• Supports clients in scheduling appointments by providing guidance, necessary documentation, and providing transportation to aid in accessing appropriate and necessary services.
• Attends and participates in all interdisciplinary meetings including, but not limited to, intershift, supervision, treatment planning, and training seminars.
• Communicates individuals’ progress or regress by verbally reporting to the supervisor or designee, participating in treatment plan and nursing care plan meetings to ensure continuity of patient care.
• Documents observations and notes in clients’ records as directed to provide written follow through of verbal reports; updates forms as needed.

Required Qualifications:

• Ability to follow written and oral instructions.
• Capacity to perform basic mathematics.
• Proven ability to gather information through observing and questioning individuals.
• Talent for communicating effectively in oral expression, writing clearly and concisely, and developing ideas in logical sequence.
• Skilled in interacting with people who are under emotional stress with the ability to maintain a calm manner in stressful or emergency situations.

Preferred Qualifications:

• Experience working with individuals with serious, persistent mental illness, substance abuse and/or who have experienced homelessness.
• Given the population served, bilingual or multilingual fluency.

DMH Mission Statement:

The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research.

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For information regarding this requisition please contact 800-510-4122 x4

Questions or issues regarding access/login credentials to MassCareers, please contact the Mass HR ESC at 617-979-8500.