Flemish & Dutch Language Specialist (UK based Contract role) at PolyAI

^{PolyAI is the Agentic Dialog Platform for building
the conversational enterprise, used to build, run, govern, and improve dialog
agents at scale. Powered by Raven, a proprietary dialog model trained on more
than a billion enterprise conversations, PolyAI agents are built for
complexity, open at every layer, and sovereign by design. PolyAI serves
hundreds of enterprises across 75 languages and 25 countries, including Metro
Bank, Marriott, PG&E, and UniCredit.}

^{PolyAI has no obligation to guarantee a minimum number of working
hours, however it will be a maximum of 16 hours spread across 3 days. The
contract is expected to last 3 - 5 months and you must be able to start
immediately.}

^{Your
responsibilities will involve:}

^{Improving the language understanding module by providing high-
quality sentence training examples}
^{Updating system prompts based on client
requests}
^{Managing and uploading
voice recordings}
^{Testing conversational
systems extensively before go-live}
^{Reviewing customer calls and flagging problematic conversations to the
team}
^{Working with Software
Engineers and Dialogue Designers to produce the best conversational UX and the
highest call containment}

^{Minimum Requirements}

^{You
are a native/fluent speaker of both Flemish (Belgian Dutch, nl-BE) and
standard Dutch (nl-NL). Fluency in both is required, not just
one}
^{You have a professional
working proficiency in English (we have an international team, but English is
our shared language)}
^{You are a
great communicator and enjoy working in a diverse
team}
^{You are meticulous and have
an eye for detail}
^{You have a can-do attitude
and have a high standard for your own work}
^{You are passionate about great user experiences and want to
deliver the best UX to the customers}
^{You
are interested in natural language understanding technologies and curious
about how advanced conversational artificial intelligence is changing contact
centres}

^{Preferred
Requirements}

^{Ability to work within UK
working hours (minimum 4h overlap with 10am-6pm UK working
day)}
^{Experience in natural
language technologies and a rough understanding of how they
work}
^{Experience in translation
and/or linguistics}
^{Experience in data science
and related areas}
^{Experience in tech
industries and understanding of how the software
works}
^{Experience in working with
startups before}
^{Experience in jobs that
involve language skills, such as linguistics, translation, script writing,
etc}
^{Familiarity with healthcare
or appointment-booking contexts is a plus}

^{At PolyAI, we take great pride in our values - they guide
everything we do. We believe that a strong culture leads to meaningful work
and lasting impact.}

^{Our
core values are:}

^{Only the best
We expect the best
from our people, we hire people that expect the best from themselves, and we
nurture this drive for excellence.}

^{Ownership
We care deeply about
what we do. We take ownership of our initiatives, decisions and
outcomes.}

^{Relentlessly
improve
We demand more from ourselves and are always evolving.
Continuous, obsessive improvement is the only way we will transform the world
of conversational AI.}

^{Bias for action
Our world
moves quickly and so do we. We take calculated risks and we deliver impact
fast.}

^{Disagree and commit
We are all working toward the
same goal. If we donʼt agree with something, we work hard to understand it and
when a decision is made, we accept it and give it our
all.}

^{Build for people
We want the world to
enjoy the experiences they have with us. We are building for a future that
prefers automation.}

^{PolyAI is proud to be an equal-opportunity employer. We
celebrate diversity and are committed to creating an inclusive environment for
all employees. All employment decisions at PolyAI will be based on the
business needs without attention to ethnicity, religion, sexual orientation,
gender identity, family or parental status, national origin, neurodiversity
status or disability status.}

^{Kindly find the Privacy
Notice for our recruitment process by following the link here. This document provides
important information regarding how we handle your personal data throughout
the recruitment journey.}

PolyAI

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Flemish & Dutch Language Specialist (UK based Contract role)

^{Minimum Requirements}

^{Preferred
Requirements}

PolyAI

Company signals

Job facts

More roles at PolyAI

Flemish & Dutch Language Specialist (UK based Contract role)

Minimum Requirements

Preferred Requirements

^{Minimum Requirements}

^{Preferred
Requirements}