Commons Engagement Coordinator

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About Northern Essex Community College:

Northern Essex Community College (NECC) serves more than 5,000 students annually across its campuses in Haverhill and Lawrence, Massachusetts, conveniently located within easy reach of Boston and the scenic beaches and state parks of New England's coastline. Recognized as one of the 2026 Most Promising Places to Work in Community Colleges by NISOD (National Institute for Staff and Organizational Development), NECC's success is driven by a mission-centered culture and a highly engaged workforce. As the first federally designated Hispanic-Serving Institution in New England, NECC remains committed to fostering a diverse, equitable, and inclusive workplace that reflects and supports the communities it serves.

Rooted in the Merrimack Valley, NECC plays a vital role in strengthening the region through workforce development, expanded access to affordable higher education, increased degree attainment, and strong partnerships with businesses.

NECC employees are united by a shared commitment expanding access to educational opportunities, supporting students in completing their academic journey in a timely and equitable manner, and preparing graduates for long- term success in the workforce. The college invests in its people through ongoing professional development opportunities, collaborative leadership, and a supportive work environment.

Job Description:

POSITION: Full-Time Commons Engagement Coordinator (Special Programs Coordinator): Academic Affairs; Haverhill Campus; MCCC/MTA Unit Professional Position; 37.5 hours per week, Monday through Friday, 8:00am - 4:00pm; Pay Grade 4.

SUMMARY: The Commons Engagement Coordinator coordinates the day-to-day operations, programming, and student engagement initiatives of the Commons across Northern Essex Community College's Haverhill campus. Reporting to the Associate Dean responsible for Libraries, Tutoring, and the Haverhill Commons, the Coordinator works collaboratively with faculty, staff, and Academic Affairs leadership to create welcoming and inclusive experiences that connect students with academic resources, faculty, peers, and meaningful opportunities for learning and engagement. The Commons comprise technology-enabled academic gathering spaces designed to foster connection, curiosity, and student success through opportunities to study, create, collaborate, and engage with the intellectual life of the college. Responsibilities include coordinating daily operations across Commons locations in buildings B and C, supporting events and programs at both campuses, assisting students in navigating campus resources, maintaining communications and publicity efforts, and contributing to the assessment and continuous improvement of academic engagement services and initiatives.

RESPONSIBILITIES: Specific duties for this position require the incumbent to:

• Coordinate the day-to-day operations of the Haverhill Commons spaces, across the campus, ensuring a welcoming, inclusive, and student-centered environment.
• Serve as a responsive resource for students, faculty, staff, and visitors by providing information, referrals, and assistance related to college services and resources.
• Assist students in navigating academic and student support services, including connecting students with other campus resources as appropriate.
• Coordinate faculty office hours, student organization activities, and other scheduled uses of the Commons.
• Collaborate with faculty, staff, and Academic Affairs leadership to plan, implement, and evaluate workshops, events, and other academic engagement initiatives that promote student learning and belonging.
• Develop and maintain the Commons programming calendar and assist in the promotion of programs and services through social media, websites, Navigate communications, and other marketing materials.
• Utilize data and assessment practices to evaluate participation, identify emerging student needs, and inform future planning efforts.
• Prepare reports related to Commons operations, programming, and student engagement activities.
• Maintain inventories and coordinate the procurement of supplies and resources necessary to support the Commons operations.
• Participate in college committees, professional development activities, and required training opportunities.
• Perform related duties as assigned, including work with other Academic Engagement departments on campus.
• The Classification Specification is available at: Special Programs Coordinator