Conduit

Tryten Technologies

Rising
www.capsahealthcare.com

Tryten Technologies is a medical company located in Vancouver.

Open roles
22
New role every
~4.5 days
Posting trend
1.2× vs prior 90d

Company signals

Score: 79
Repost rate (90d) 0% GitHub org Yes First leadership hire Yes Posting cadence (90d/prior) 6.7x New cities (90d) 5 Median listing lifespan 20 days Stale listings 0% Buzzword-heavy listings 0%

Job facts

Location
Colorado - Harloff, Colorado Springs, CO, US
Type
Full-time
Salary
$23 – $26
Posted
Oct 13, 2026

Last verified live 1 week, 1 day ago · checked directly on the company's ADP Workforce Now

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Customer Service Representative

at Tryten Technologies


About the Role: Capsa Healthcare is seeking a dedicated Customer Service Representative to join our Harloff division based in Colorado Springs, Colorado. In this customer-facing position, you will be essential to receiving and processing orders while providing top-tier support to our customers and sales representatives. We are looking for an individual who excels at maintaining professionalism and courtesy while troubleshooting and de- escalating complex customer challenges.

Key Responsibilities:

  • Receive and respond to incoming customer phone calls and inquiries (via email, voicemail, and website) promptly, typically within one hour of receipt.

  • Supply customers and sales teams with accurate product information, written quotes, and pricing details.

  • Process invoicing, order acknowledgments, RMA, warranty orders, and freight damage claims.

  • Maintain a 95% First Time Through (FTT) accuracy rate on month-over-month data entry and maintain daily logs for order entry errors.

  • Obtain freight estimates, schedule freight pickups, and cooperatively provide hands-on job training to co-workers as needed.

Qualifications:

  • A minimum of 5 years of strong customer service experience.

  • At least 2 years of previous customer service training experience is highly preferred.

  • Excellent ability to multi-task and switch tasks alongside strong problem-solving and reasoning skills.

  • Basic computer skills, including the ability to navigate file folders, company intranets, and ERP systems.