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Montana Department of Public Health and Human Services

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dphhs.mt.gov

Montana Department of Public Health and Human Services is a government agency.

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683

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Location
Helena

Last verified live 1 month, 2 weeks ago · checked directly on the company's Oracle Taleo

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Endpoint Engineer

at Montana Department of Public Health and Human Services


About Us:

Hello! We’re the Justice Information Technology Services (JITS) team at the Montana Department of Justice (DOJ). We serve the Montana Attorney General providing vital Information Technology (IT) infrastructure which Montanan’s rely upon to support state and local law enforcement. Our team is dynamic and collaborative, and we have a big impact. We manage the IT systems, services, and interfaces to support approximately 900 DOJ employees, and over 3,000 Criminal Justice Information Network (CJIN) customers across the state working together to make a difference. JITS supports DOJ staff involved with legal cases concerning the State and its people, Montana missing persons, victim services, children’s justice, consumer protection, criminal investigations, highway safety, motor vehicle operations, gambling control, criminal history information, and forensic laboratory services.

This is a long list of vital services but if you enjoy diversity, this challenging, exciting, and rewarding position may be what you are looking for.

The Role:
We are looking for a skilled Endpoint Enginee r who will assist in developing, planning, implementing, and managing the DOJ’s endpoints including desktops, laptops, mobile devices, systems software, licenses, and print management. This position will work on technical issues from both upper and lower-level positions, involving endpoint, network and/or systems modifications.

What You’ll Do:

  • Design, develop and manage pushing Department applications and their configurations to workstations

  • Build Department operating system configurations and deploy workstations to end users

  • Develop and implement technical assistance services

  • Ensure the implementation of endpoint security measures and policies to protect organizational data

  • Monitor endpoint performance and implement enhancements to optimize user experience

  • Provide advanced technical support for endpoint-related issues, escalating complex problems as necessary

  • Experience with MDM and AV solutions are also a bonus.