Parking Lot Supervisor- Wailua River

**Position: Parking Lot Supervisor
Location: Wailua River State Park
Shifts: Part Time - Must be able to work Weekends
Pay Rate: $23/hour

**The Parking Lot Supervisor is responsible for overseeing daily parking operations, ensuring efficient traffic flow, exceptional customer service, and enforcement of parking policies. This role supervises a team of parking attendants or enforcement officers and ensures compliance with safety and operational procedures.

Key Responsibilities

• Supervise parking attendants, cashiers, and enforcement staff assigned to the lot.
• Oversee vehicle entry/exit flow, lot occupancy, and space availability to optimize efficiency.
• Ensure staff provide courteous and timely service to customers.
• Monitor adherence to parking rules, ticketing procedures, and fee collection.
• Handle and resolve customer concerns, disputes, or incidents professionally.
• Conduct routine inspections to ensure cleanliness, safety, and operational readiness of the lot.
• Train new staff on procedures, safety practices, and customer service expectations.
• Verify accuracy of collected revenue and ensure timely bank deposits or handoffs.
• Coordinate with maintenance or technical staff for repairs to gates, pay stations, or signage.
• Maintain accurate records of staffing, incidents, and shift activities

Skills, Knowledge and Expertise

• High school diploma or equivalent; associate degree in business or related field is a plus.
• 2+ years of experience in parking operations, including supervisory responsibilities.
• Strong leadership, communication, and conflict-resolution skills.
• Basic computer proficiency and familiarity with parking management or POS systems.
• Ability to work flexible hours, including weekends and holidays.
• Valid driver’s license with good criminal records

**PHYSICAL DEMANDS & WORKING CONDITIONS: **

• Work is performed outdoors and indoors, with exposure to varying weather conditions.
• Frequent standing, walking, and moving throughout the parking area.
• May require lifting or moving equipment or supplies up to 25 lbs.
• Possible exposure to vehicle noise, traffic fumes, and outdoor elements.
• Must be able to respond quickly in emergencies or high-traffic situations.

Benefits

Join our team and enjoy an outstanding benefits package, including:**
**

Full Time Only

Generous Paid Time Off : Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.** **

Comprehensive Health Plans : Access top-notch Medical, Dental, and Vision coverage for you and your family.

Life and Disability Insurance : Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.

401(k) Plan : Benefit from a generous employer match with immediate vesting to help you save for retirement.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Parental and Caregiver Leave : Enjoy time off to support your growing family or care for loved ones.

Part Time

401(k) Plan : Benefit from a generous employer match with immediate vesting to help you save for retirement.

Sick Time Off : Prioritize your health and well-being with paid sick leave based on state laws and regulations.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.