Solutions Consultant

At Upland Software, you'll find smart, creative teams who love working together to deliver value for our customers, and a global culture of growth and possibility. Our operating model has always supported remote work--and as we keep growing and evolving our workplace, that won't change. We're passionate. We're proactive. We take pride in our work, and we love a good challenge. Sound like you?

As a Solution Consultant, you will serve as a trusted advisor to our most strategic Prospects and Customers. You will combine deep industry knowledge with technical expertise to design solutions that deliver measurable business value and transform how organizations engage with InGenius and Panviva as you partner with Account Executives and cross-functional teams to drive end-to-end solution engagements.

Primary Responsibilities:

• Lead discovery sessions with customer executives and stakeholders to understand business needs and priorities.
• Design and deliver presentations, demos, and solution concepts that align InGenius and Panviva capabilities with Prospect outcomes.
• Clearly articulate InGenius and Panviva differentiation and advantages, ensuring customer confidence.
• Lead pilots and Proof of Concepts (PoCs), providing technical guidance and ensuring successful outcomes.
• Act as an industry thought leader, shaping solution narratives with deep customer and market insights.
• Represent Upland at events, webinars, and executive briefings, showcasing innovation and value.
• Support pipeline generation through solution workshops, proposals, and RFP responses.
• Collaborate with product, engineering, and partner teams to influence roadmap and deliver customer impact.
• Mentor junior SCs and contribute to the SC community at Upland, fostering an inclusive, learning-first culture.

Requirements:

• 5+ years in solutions engineering, enterprise software consulting, or digital transformation roles (SaaS/cloud preferred).
• Strong presentation, communication, and storytelling skills; ability to simplify complexity for diverse audiences.
• Proven track record navigating multi-stakeholder enterprise buying cycles (CxO, IT, and line-of-business leaders).
• Customer-first mindset with strong problem-solving and solution design capabilities.
• Interest in AI, data, and automation and their impact on the future of work.
• Strong collaboration, time management, and adaptability in dynamic environments.
• Business-level English communication skills (written and verbal).

Desired Skills:

• 5+ years of presales experience in SaaS (sales engineering, solution consulting, etc.).
• Vertical industry expertise (e.g., Financial Services, Retail, Manufacturing, Healthcare).
• Familiarity and experience with Computer Telephony Integration (CTI) and ecosystem products.

Salary Range: $65,000 - $70,000, depending on experience

**Upland Software (Nasdaq: UPLD) is the intelligence layer that unifies and contextualizes enterprise knowledge, content, and data, turning isolated information into actionable outcomes for every human and agent. More than 1,100 enterprise customers rely on Upland's deep domain expertise to unlock the full value of their AI and agent-driven operating models, driving measurable outcomes across customer experience, employee productivity, and regulatory compliance. For more information, visit www.uplandsoftware.com. **

Upland Software is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected status.